163 tools · 28 open-source · 135 SaaS
The best customer support tools. Ranked by real activity.
The top-ranked open-source customer support tool on Enlisted is Chatwoot (37k GitHub stars), followed by UVdesk and GLPI. Among SaaS products, other tools on Enlisted are most often compared with Zendesk, Intercom and Tidio.
Enlisted lists 163 customer support tools: 28 open source and 135 SaaS. All 28 open-source ones can be self-hosted on your own server or computer. The most common open-source licences here are AGPL-3.0 (10 tools), GPL-3.0 (5) and MIT (3). The open-source ones are most often listed as alternatives to Zendesk, Freshdesk and LiveAgent.
Last updated October 3, 2026 · ranked by GitHub stars, growth and recent commits
The top 48 of 163 customer support tools
Chatwoot
Customer Support
Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 37k
UVdesk
Customer Support
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
GLPI
Customer Support
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Serv
GPL-3.0vs ServiceNow★ 6.4k
Zammad
Customer Support
Zammad is a web based open source helpdesk/customer support system.
AGPL-3.0vs Zendesk★ 6k
Dograh
AI Tools
Open source voice AI platform. Self-hosted alternative to Vapi and Retell. On Prem, BYOK a
BSD-2-Clausevs Voiceflow★ 5.8k
Fider
Customer Support
Open platform to collect and prioritize feedback
AGPL-3.0vs Canny★ 4.6k
FreeScout
Customer Support
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
AGPL-3.0vs Help Scout★ 4.6k
DeskcommCRM
CRM
Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open al
MITvs Kommo★ 4.4k
Frappe Helpdesk
Customer Support
Modern, Streamlined, Free and Open Source Customer Service Software
AGPL-3.0vs Zendesk★ 3.4k
Libredesk
Customer Support
Open-source, self-hosted customer support desk in a single binary. A lightweight alternati
AGPL-3.0vs Zendesk★ 3k
Wacrm
CRM
Self-hostable CRM template for WhatsApp — shared inbox, contacts, sales pipelines, broadca
MITvs Kommo★ 2.5k
Live Helper Chat
Customer Support
Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & V
Apache-2.0vs LiveChat★ 2.2k
ChatGPT-On-CS
Customer Support
拼多多、千牛、抖店 AI 客服机器人：自动回复客户咨询、商品答疑、售后申诉处理，支持微信、小红书、京东、抖音、B站、微博等多平台统一接待；可接入 DeepSeek / 通义千问 等
AGPL-3.0★ 4.4k
Discord Tickets
Customer Support
The most popular open-source and self-hosted ticket management bot for Discord - a free al
GPL-3.0vs Discord★ 1.5k
Faveo Helpdesk
Customer Support
Faveo Open source ticketing system build on Laravel framework
OSL-3.0vs Zendesk★ 1.3k
iTop
Customer Support
A simple, web based CMDB & IT Service Management tool
AGPL-3.0vs ServiceNow★ 1.2k
Request Tracker
Customer Support
Request Tracker, an enterprise-grade issue tracking system
GPL-2.0vs Zendesk★ 1.2k
ITFlow
Customer Support
All in One PSA for MSPs, which Unifies client, contact, vendor, asset, license, domain, ss
GPL-3.0★ 1k
Call-Me
Video Conferencing
📞 Open-source, self-hosted WebRTC click-to-call solution for websites. Add a video Call-M
AGPL-3.0vs Whereby★ 763
osTicket
Customer Support
The osTicket open source ticketing system official project repository, for versions 1.8 an
GPL-2.0vs Zendesk★ 3.9k
Znuny
Customer Support
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Servic
GPL-3.0vs Zendesk★ 599
Chaskiq
Customer Support
A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, C
OSSvs Intercom★ 3.6kBytedesk
Customer Support
Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer serv
AGPL-3.0vs Zendesk★ 501
Trudesk
Customer Support
:coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.
OSSvs Zendesk★ 1.5k
WebWhiz
AI Tools
WebWhiz allows you to create an AI chatbot that knows everything about your product and ca
AGPL-3.0vs Chatbase★ 1k
GoFly Live Chat
Customer Support
开源在线客服系统GO语言开发GO-FLY,免费在线客服系统/GOFLY LIVE CHAT: open source self-hosted private cloud custo
Apache-2.0vs LiveChat★ 2.6k
Helpy
Customer Support
Helpy is a modern, open source helpdesk customer support application. Features include kno
MITvs Zendesk★ 2.5k
OpenSupports
Customer Support
OpenSupports is a simple and beautiful open source ticket system
GPL-3.0vs Zendesk★ 1k
8call
Customer Support
AI receptionist for small businesses that answers calls, captures leads and books appointments
SaaSAda
Customer Support
AI customer service automation across chat and voice
SaaS
Adelante
Customer Support
AI agents that handle complex customer support tickets through to resolution
SaaS
Agent One
AI Tools
No-code platform to build and host custom AI chatbots from instructions and uploaded documents
SaaS
Agentency
Customer Support
Builder for AI agents that answer customer support and sales questions from your own data
SaaS
AgenticRelay
Customer Support
Builds AI agents for business websites from their docs, FAQs and knowledge base
SaaS
AI Voice Calls
AI Tools
Platform for AI voice agents that handle inbound and outbound calls in 50+ languages
SaaS
Aircall
Customer Support
Cloud phone system for sales and support teams with CRM integrations
SaaS
AivaStark
Customer Support
AI customer engagement and sales assistant that automates support and recommends products across channels
SaaS
Amazon Connect
Customer Support
Cloud contact center service from AWS with voice, chat and AI-based routing
SaaS
Announcify
Marketing & SEO
Embeddable changelog widget that publishes AI-generated release notes inside your SaaS app
SaaS
Apex Chatbot
Customer Support
AI chatbot for business websites that answers visitors, captures enquiries and hands off to humans
SaaSAssistBot
Customer Support
AI chatbot trained on your docs, PDFs and website that answers customers and books meetings
SaaS
AutoReplyTo
Customer Support
AI auto-replies and lead campaigns on WhatsApp for freelancers and solo business owners
SaaS
AutoWhats
Customer Support
WhatsApp AI automation for small businesses, trained on your own business information
SaaS
Avaya
Customer Support
Enterprise contact center, unified communications and customer experience software
SaaS
Ayudo
Customer Support
Multi-agent AI platform that automates customer support across chat, email and voice
SaaS
Bettter
Project Management
Feedback board, public roadmap and changelog for collecting and tracking user requests
SaaS
BizGenius
Customer Support
Builds a custom AI chat widget from a business description, embeddable on any website for local businesses
SaaS
Blabla
Social Media
Unified social inbox for Instagram, TikTok, YouTube and Facebook comments and DMs with AI-written replies
SaaS
Customer support tools: questions
- What is the best open-source customer support tool?
- Chatwoot is the top-ranked open-source customer support tool on Enlisted, with 37k GitHub stars. It is followed by UVdesk, GLPI and Zammad.
- What are the best free customer support tools?
- The top-ranked open-source customer support tools with a standard licence are UVdesk (OSL-3.0), GLPI (GPL-3.0) and Zammad (AGPL-3.0), so their code is free to use. 33 of the 135 SaaS products here have a free plan, including Tidio, Help Scout and Chatbase.
- Which customer support tools can be self-hosted?
- All 28 open-source customer support tools on Enlisted can be self-hosted on your own server or computer; the top-ranked are Chatwoot, UVdesk and GLPI.
- How are these customer support tools ranked?
- Open-source tools are ordered by a score built from GitHub stars, star growth over the last 30 days and how recently the code changed; 20 of the 28 had new commits or a release in the last 30 days. SaaS products have no public repository, so they get a fixed baseline score. GitHub data is refreshed daily, and nobody can pay to move up.