What is Agentency used for?

Agentency is a no-code AI chatbot builder that trains on your website, documents and FAQs, answers with sources shown, and goes live on your site, WhatsApp and other channels. It is a good fit for website support chat for small businesses, answering sales questions on WhatsApp, and clinics and online stores automating FAQs.

Yes. Agentency has a free plan.

Is Agentency open source?

No. Agentency is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Libredesk, UVdesk and Frappe Helpdesk.

What are some alternatives to Agentency?

Agentency competes with Chatbase, AgenticRelay and Apex Chatbot.

Agentency: features, pricing and alternatives

About Agentency

Agentency is a hosted builder for customer-facing AI chatbots. You feed it your own content, and the agent answers visitor questions only from that material, showing the source behind each reply, which helps businesses keep answers consistent with what they have published.

Content can come from a crawled website or sitemap, uploaded files such as PDF, DOCX and TXT, Google Drive, OneDrive and Dropbox, pasted FAQs, or content pushed through an API. The finished agent can be deployed as a web widget or on messaging channels including WhatsApp, Instagram and Telegram, and it replies in the language the customer writes in. Industry templates and actions are provided for fields such as clinics and online stores. Agentency is a commercial SaaS product aimed at support and sales teams that want a quick launch without engineers. A free plan is available and the builder does not require a credit card to start.

Key features

Trains on websites, files, cloud storage and FAQs
Shows the source behind every answer
Web widget and WhatsApp deployment
Instagram and Telegram channels
Multilingual replies in customer language
Industry templates and actions
API for pushing content from your stack

Good fit for

→Website support chat for small businesses
→Answering sales questions on WhatsApp
→Clinics and online stores automating FAQs

Tags: ai-chatbot; no-code; knowledge-base; customer-support; whatsapp; multilingual; chat-widget

Agentency: questions and answers

What is Agentency used for?: Agentency is a no-code AI chatbot builder that trains on your website, documents and FAQs, answers with sources shown, and goes live on your site, WhatsApp and other channels. It is a good fit for website support chat for small businesses, answering sales questions on WhatsApp, and clinics and online stores automating FAQs.
Is Agentency free?: Yes. Agentency has a free plan.
Is Agentency open source?: No. Agentency is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Libredesk, UVdesk and Frappe Helpdesk.
What are some alternatives to Agentency?: Agentency competes with Chatbase, AgenticRelay and Apex Chatbot.