What is Chatbase used for?

Chatbase lets you train AI support agents on your own data and deploy them to your website, WhatsApp, email and other channels. It is a good fit for website support chatbot, deflecting repetitive tickets and product Q&A for visitors.

Yes. Chatbase has a free plan, and paid plans start at $40 per month. A free trial is also available.

Is Chatbase open source?

No. Chatbase is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Chatbase include WebWhiz, Botpress and Typebot.

What are some alternatives to Chatbase?

Chatbase competes with Voiceflow, Ada and Forethought. For open-source options, see Enlisted's ranked list of open-source Chatbase alternatives.

Chatbase: features, pricing and alternatives

About Chatbase

Chatbase is an AI customer experience platform. You connect your data sources, define the agent's role and guardrails, and publish an AI agent that answers customer questions on your website and other channels without writing code.

Its agent lifecycle covers build, test, deploy and optimize: you run real customer scenarios before launch, publish to chat, WhatsApp, email, Slack and more in one click, then track resolution rates. The site describes support, sales and product guidance agents that handle chat, email and voice, resolving issues end to end.

Chatbase is a hosted commercial service with a free trial, a pricing page, demos and enterprise options. It has no self-hosted version and is aimed at support, sales and customer success teams.

Key features

Train agents on your own documents
Embed on website and messaging channels
Support, sales and product guidance agents
Test agents on real scenarios
Resolution tracking and optimization
Chat, email and voice channels

Good fit for

→Website support chatbot
→Deflecting repetitive tickets
→Product Q&A for visitors

Tags: chatbot; customer-support; ai-agents; no-code; knowledge-base; whatsapp; support-automation; saas

Chatbase: questions and answers

What is Chatbase used for?: Chatbase lets you train AI support agents on your own data and deploy them to your website, WhatsApp, email and other channels. It is a good fit for website support chatbot, deflecting repetitive tickets and product Q&A for visitors.
Is Chatbase free?: Yes. Chatbase has a free plan, and paid plans start at $40 per month. A free trial is also available.
Is Chatbase open source?: No. Chatbase is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Chatbase include WebWhiz, Botpress and Typebot.
What are some alternatives to Chatbase?: Chatbase competes with Voiceflow, Ada and Forethought. For open-source options, see Enlisted's ranked list of open-source Chatbase alternatives.