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Aircall

SaaS

Browser-based business phone system for sales and support staff that ties calls to CRM and help desk records.

Competes with

Visit Aircall

About Aircall

Aircall is a cloud-based business phone system designed for sales and customer support teams. It lets teams make and receive calls from the browser or apps, and it connects to CRM and help desk software so call activity is logged against customer records.

The vendor site could not be read when this entry was prepared, so detailed features, numbers coverage and plans are not described here. Aircall is a proprietary, hosted service sold by subscription; check the vendor for current capabilities, supported integrations and pricing.

Key features

  • Cloud business phone system
  • Calls from browser and apps
  • CRM and help desk integrations
  • Designed for sales and support teams

Good fit for

  • →Sales teams logging calls automatically in a CRM
Tags
phone-system
voip
call-center
customer-support
sales
crm-integration
saas

Aircall: questions and answers

What is Aircall used for?
Aircall is a browser-based business phone system for sales and support staff that ties calls to CRM and help desk records. It is a good fit for sales teams logging calls automatically in a CRM.
How much does Aircall cost?
Aircall is a paid product with no free plan.
Is Aircall open source?
No. Aircall is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and Zammad.
What are some alternatives to Aircall?
Aircall competes with Dialpad, CloudTalk and Talkdesk.

Open-source alternatives to Aircall

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SaaS alternatives to Aircall

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