About AssistBot
AssistBot is a customer support chatbot that learns from a company's own content. The user adds documents, PDFs or a website as a knowledge base, and the chatbot answers customer questions at any hour, collects leads, and can book meetings, with a widget that can be installed on a site within minutes.
Teams can choose among several large language models from different providers and switch based on need and budget. When a question is too complex, the conversation can be escalated to a human support agent with the full context. The chat widget can be styled to match the brand, including removing third-party branding, and installs on HTML sites, React, Next.js, Shopify, WordPress, Framer and Vue.
AssistBot is a hosted commercial service with a pricing page and a free start option. It suits small and mid-sized businesses and SaaS teams that want to reduce repetitive support questions without building a bot from scratch.
Key features
- Trains on docs, PDFs and websites
- Choice of several AI models
- Human handoff with conversation context
- Customizable, white-label chat widget
- Lead capture and meeting booking
- Install on Shopify, WordPress and React
Good fit for
- →Answering customer questions around the clock
- →Capturing leads from website visitors
- Tags
- chatbot
- customer-support
- ai
- knowledge-base
- lead-capture
- widget
- live-chat
AssistBot: questions and answers
- What is AssistBot used for?
- AssistBot is an AI chatbot builder that trains on your docs, PDFs and website to answer customer questions, capture leads and hand off to human agents. It is a good fit for answering customer questions around the clock and capturing leads from website visitors.
- Is AssistBot free?
- Yes. AssistBot has a free plan.
- Is AssistBot open source?
- No. AssistBot is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, Libredesk and Live Helper Chat.
Open-source alternatives to AssistBot
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Chatwoot
Customer Support
Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 37k
Libredesk
Customer Support
Open-source, self-hosted customer support desk in a single binary. A lightweight alternati
AGPL-3.0vs Zendesk★ 3k
Live Helper Chat
Customer Support
Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & V
Apache-2.0vs LiveChat★ 2.2k
Chaskiq
Customer Support
A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, C
OSSvs Intercom★ 3.6k
UVdesk
Customer Support
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
Frappe Helpdesk
Customer Support
Modern, Streamlined, Free and Open Source Customer Service Software
AGPL-3.0vs Zendesk★ 3.4k
SaaS alternatives to AssistBot
See all
Chatbase
Customer Support
Train a support chatbot on your own documents and embed it on your website
SaaS
Tidio
Customer Support
Live chat and chatbot platform for small online stores
SaaS
Landbot
Customer Support
No-code chatbot and conversational AI builder for WhatsApp and websites
SaaS
Fin
Customer Support
AI customer service agent from Intercom that resolves support queries across channels
SaaSAda
Customer Support
AI customer service automation across chat and voice
SaaS
AivaStark
Customer Support
AI customer engagement and sales assistant that automates support and recommends products across channels
SaaS
