163 tools · 28 open-source · 135 SaaS
The best customer support tools. Page 2 of 4.
Last updated October 3, 2026 · ranked by GitHub stars, growth and recent commits
Customer support tools 49–96 of 163
BMC Helix
Customer Support
AI-powered IT service management and service operations platform from BMC Helix
SaaSBoltBoxAI
AI Tools
AI agents that handle calls, SMS, chat and email to engage and follow up with leads
SaaS
BotFerry
Team Chat
Manage Slack bots and answer as the bot from a private operator channel
SaaS
BotWeaveAI
Customer Support
AI chatbot trained on your content for website support, sales and lead generation, added with one line of code
SaaS
Bouncer
Customer Support
WhatsApp automation platform with a unified team inbox, sales CRM and AI workflows
SaaS
BYOKBOT
Customer Support
Website AI chat support bot that runs on your own AI provider key
SaaS
C12s AI
Customer Support
AI agent that handles support and moderation for Telegram and Discord communities using a custom knowledge base
SaaSCall to AI
Customer Support
AI phone receptionist that answers business calls, captures caller details and emails summaries and recordings
SaaS
Canny
Project Management
Feedback boards and roadmaps for collecting feature requests
SaaS
CapaTalk
Marketing & SEO
WhatsApp marketing platform with audience segmentation, abandoned cart recovery and re-engagement flows
SaaS
Chat Pilot
Customer Support
AI support agents that answer customer questions around the clock without coding
SaaS
Chat Whisperer
Customer Support
AI chat platform that handles website, WhatsApp and support inbox conversations for businesses
SaaS
Chatbase
Customer Support
Train a support chatbot on your own documents and embed it on your website
SaaS
ChatDash
Customer Support
White-labeled AI assistant dashboard for agencies to manage client knowledge bases and voice agents
SaaS
Chatpro AI
Customer Support
Platform for building and deploying custom AI support agents for a business
SaaS
Chatr
Customer Support
AI chatbot platform for websites that handles support, captures leads and books meetings
SaaSChatsell
E-commerce
AI search and chat for WooCommerce stores, trained on your products and knowledge base
SaaS
Chatwith
Customer Support
AI chatbot trained on your website and files that answers questions and captures leads
SaaS
Chetty
Customer Support
AI agent that connects web, phone and company data to answer and resolve customer requests
SaaS
ChurchAgent
Customer Support
AI assistant for churches that answers calls, manages people and sends communications
SaaS
ChurchCalls
Customer Support
AI phone assistant for churches that answers calls, transfers to staff and records transcripts
SaaS
ChurnZero
Customer Support
Customer success platform with health scores, playbooks and renewal tracking
SaaS
Client One
Customer Support
AI receptionist that handles inquiries and automates client follow-up
SaaS
CloudTalk
Customer Support
Cloud call center software with CRM integrations
SaaSComm100
Customer Support
Omnichannel customer service platform with live chat, chatbots and ticketing
SaaS
Comment Command
Social Media
Shared workspace for reviewing YouTube and Instagram comments, drafting replies and assigning follow-ups
SaaS
CrawlChat
Customer Support
Turns product docs and API references into a source-linked AI agent that answers user questions
SaaS
Cresta
Customer Support
AI platform for contact center agents with real-time coaching and automation
SaaS
CustomerGPT
Customer Support
AI chatbot trained on your products and data to handle customer support
SaaS
Decagon
Customer Support
AI customer support agents that handle chat, email and voice conversations
SaaS
Dena AI
Customer Support
AI business phone system that lets teams see, manage and review every call in one dashboard
SaaS
Denta Flow
Customer Support
AI chatbot for dental clinic websites that answers patient questions and collects leads and appointment requests
SaaS
Dialobox
Forms & Surveys
Turns contact form submissions into trackable conversations so no lead is missed
SaaS
Dialpad
Customer Support
Cloud phone and contact center with AI call transcription
SaaS
Dixa
Customer Support
Customer service platform with unified conversations and routing
SaaS
DobroDesk
Customer Support
Chat-first support workspace combining email, website chat, SLAs and AI answers with human handoff
SaaS
Document360
Docs & Wikis
Knowledge base software for product documentation and self-service
SaaS
Docuyond
Customer Support
AI support agent trained on your docs and FAQs to answer customer questions around the clock
SaaS
Donkey Support
Customer Support
Customer support chat you answer from Slack, Discord or Telegram threads, with email fallback
SaaS
eDesk
Customer Support
Help desk for online marketplace sellers on Amazon, eBay and others
SaaS
Featurebase
Project Management
Customer feedback, help center and changelog platform for software teams
SaaS
Fin
Customer Support
AI customer service agent from Intercom that resolves support queries across channels
SaaS
Five9
Customer Support
Cloud contact center software with AI and workforce tools
SaaS
Forethought
Customer Support
AI agents and ticket triage for customer support teams
SaaS
Freshchat
Customer Support
Messaging and live chat software for customer support and sales from Freshworks
SaaS
Freshdesk
Customer Support
Helpdesk and ticketing software with multichannel support and automation
SaaS
Freshservice
Customer Support
IT service desk and ITSM tool from Freshworks
SaaS
Front
Customer Support
Shared inbox that merges email, chat and SMS for team support
SaaS