About AutoWhats
AutoWhats is a hosted service that automates WhatsApp customer service with AI trained on a company's own information. Businesses connect their WhatsApp Business number by QR code, define rules, and let the AI answer customers, qualify leads and pass the conversation to a human when needed.
The panel combines AI replies that use context from a knowledge base and custom rules, a built-in CRM that organizes contacts, history and funnel stages, lead qualification, and AI-assisted scheduling and follow-up. The site is written in Brazilian Portuguese and offers a live demo in which the AI sends a WhatsApp message to show its main functions.
AutoWhats is a commercial product with a free trial and a pricing page. Account creation is described as a single step, and the focus is on small businesses that handle sales and appointments through WhatsApp.
Key features
- AI replies trained on your business rules
- Knowledge base for contextual answers
- Built-in CRM with funnel stages
- Lead qualification
- AI scheduling and follow-up
- Handoff to a human agent
Good fit for
- →Small businesses answering customers on WhatsApp
- →Booking appointments through chat
- Tags
- ai-chatbot
- crm
- lead-qualification
- scheduling
- customer-support
- portuguese
AutoWhats: questions and answers
- What is AutoWhats used for?
- AutoWhats is WhatsApp AI automation for small businesses that replies to customers, qualifies leads and books appointments using AI trained on your business. It is a good fit for small businesses answering customers on WhatsApp and booking appointments through chat.
- Is AutoWhats free?
- Yes. AutoWhats has a free plan.
- Is AutoWhats open source?
- No. AutoWhats is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Libredesk, Live Helper Chat and Bytedesk.
- What are some alternatives to AutoWhats?
- AutoWhats competes with AutoReplyTo, respond.io and Trengo.
Open-source alternatives to AutoWhats
See all
Libredesk
Customer Support
Open-source, self-hosted customer support desk in a single binary. A lightweight alternati
AGPL-3.0vs Zendesk★ 3k
Live Helper Chat
Customer Support
Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & V
Apache-2.0vs LiveChat★ 2.2kBytedesk
Customer Support
Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer serv
AGPL-3.0vs Zendesk★ 501
Chatwoot
Customer Support
Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 37k
UVdesk
Customer Support
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
Zammad
Customer Support
Zammad is a web based open source helpdesk/customer support system.
AGPL-3.0vs Zendesk★ 6k
SaaS alternatives to AutoWhats
See all
AutoReplyTo
Customer Support
AI auto-replies and lead campaigns on WhatsApp for freelancers and solo business owners
SaaS
respond.io
Customer Support
Customer conversation management over WhatsApp and other messaging apps
SaaS
Trengo
Customer Support
Shared inbox for WhatsApp, email and social messaging
SaaS
Gupshup
Backend as a Service
Conversational messaging platform with APIs for WhatsApp, RCS and SMS
SaaS
Tidio
Customer Support
Live chat and chatbot platform for small online stores
SaaS
Chatbase
Customer Support
Train a support chatbot on your own documents and embed it on your website
SaaS

