About C12s AI
C12s is an AI agent for community-driven companies that run support and moderation in Telegram and Discord. It answers member questions using a knowledge base you build, removes spam, scams and inappropriate content, and gives human moderators time for higher-value work.
Setup is described as taking under five minutes. The agent can learn by scraping your websites, and optional auto-learning keeps its knowledge current. It also produces community insight reports summarizing the main questions members ask, supports multilingual communities and can work alongside human moderators. Web search for questions missing from the knowledge base is listed as coming soon.
C12s is a hosted commercial product with documentation, a blog and a pricing page. It suits crypto, gaming and software communities with many members and recurring questions.
Key features
- Answers questions from your knowledge base
- Removes spam, scams and inappropriate content
- Learns by scraping your websites
- Community insight reports on common questions
- Works on both Telegram and Discord
- Multilingual support
Good fit for
- →Community managers handling repeat questions
- →Moderating large Telegram or Discord groups
- Tags
- discord
- telegram
- moderation
- community-support
- ai-agent
- anti-spam
- knowledge-base
C12s AI: questions and answers
- What is C12s AI used for?
- C12s AI is an AI agent for Telegram and Discord communities that answers questions from your knowledge base, removes spam and scams, and reports on member questions. It is a good fit for community managers handling repeat questions and moderating large Telegram or Discord groups.
- Is C12s AI free?
- Yes. C12s AI has a free plan.
- Is C12s AI open source?
- No. C12s AI is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Discord Tickets, UVdesk and Frappe Helpdesk.
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