About Bouncer
Bouncer is a platform for running customer and sales conversations on WhatsApp at scale. It brings a shared team inbox together with a sales CRM, so several people can handle messages from one place and track leads through the pipeline.
According to its description, it also provides auto-replies, broadcast campaigns and AI-powered workflows to automate repetitive messaging. Only limited text was available from the homepage, so supported integrations, limits and plan details are not described here.
Bouncer is a hosted commercial service and the site invites visitors to start a free trial.
Key features
- Shared team inbox for WhatsApp
- Built-in sales CRM
- Automatic replies
- Broadcast campaigns
- AI-powered workflows
Good fit for
- →Sales teams managing WhatsApp leads together
- →Sending broadcast announcements to customers
- Tags
- team-inbox
- crm
- broadcast
- automation
- customer-support
Bouncer: questions and answers
- What is Bouncer used for?
- Bouncer is a WhatsApp automation platform that gives teams a shared inbox, sales CRM, auto-replies, broadcast campaigns and AI workflows. It is a good fit for sales teams managing WhatsApp leads together and sending broadcast announcements to customers.
- Is Bouncer open source?
- No. Bouncer is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Libredesk, Live Helper Chat and Chatwoot.
- What are some alternatives to Bouncer?
- Bouncer competes with respond.io, Trengo and Kommo.
Open-source alternatives to Bouncer
See all
Libredesk
Customer Support
Open-source, self-hosted customer support desk in a single binary. A lightweight alternati
AGPL-3.0vs Zendesk★ 3k
Live Helper Chat
Customer Support
Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & V
Apache-2.0vs LiveChat★ 2.2k
Chatwoot
Customer Support
Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 37k
UVdesk
Customer Support
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
Zammad
Customer Support
Zammad is a web based open source helpdesk/customer support system.
AGPL-3.0vs Zendesk★ 6k
FreeScout
Customer Support
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
AGPL-3.0vs Help Scout★ 4.6k
SaaS alternatives to Bouncer
See all
respond.io
Customer Support
Customer conversation management over WhatsApp and other messaging apps
SaaS
Trengo
Customer Support
Shared inbox for WhatsApp, email and social messaging
SaaS
Kommo
CRM
Messenger-based CRM for selling through WhatsApp, Instagram and other chat channels
SaaS
Let's Bot
Customer Support
WhatsApp chatbot and Business API platform for automated customer support and campaigns
SaaS
Gupshup
Backend as a Service
Conversational messaging platform with APIs for WhatsApp, RCS and SMS
SaaS
AutoWhats
Customer Support
WhatsApp AI automation for small businesses, trained on your own business information
SaaS

