What is BYOKBOT used for?

BYOKBOT is a website support chatbot that runs on your own OpenAI, Gemini, Anthropic or DeepSeek key, with flat hosting pricing and Slack handoff to humans. It is a good fit for small teams adding AI support chat to a website and businesses avoiding per-conversation AI markups.

How much does BYOKBOT cost?

BYOKBOT is a paid product with no free plan.

Is BYOKBOT open source?

No. BYOKBOT is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and Frappe Helpdesk.

What are some alternatives to BYOKBOT?

BYOKBOT competes with Chatbase, Tidio and BizGenius.

BYOKBOT: features, pricing and alternatives

About BYOKBOT

BYOKBOT is a hosted website support chatbot built on a bring-your-own-key model. You add API keys from providers such as OpenAI, Gemini, Anthropic, DeepSeek or Grok, and the bot answers customers using those models, so you pay the AI provider directly at provider rates instead of paying a markup per conversation.

Its features include intelligent routing that sends simple questions to cheaper models and harder ones to stronger models, and a handoff that pings your team on Slack when the bot cannot resolve a request or a visitor asks for a person. Knowledge comes from uploaded PDFs, crawled documentation links or pasted text, which are chunked automatically to build context.

Keys are encrypted with AES-256, or can be kept on the device in browser localStorage. BYOKBOT is a commercial product with flat hosting pricing and no token markup, and it suits small teams that want AI chat support with predictable platform costs.

Key features

Uses your own AI provider API keys
Routes questions to different models by complexity
Slack handoff to human support
Knowledge from PDFs, links and pasted text
Encrypted key storage or browser-only storage
Cost tracker for direct provider spend

Good fit for

→Small teams adding AI support chat to a website
→Businesses avoiding per-conversation AI markups

Tags: chatbot; byok; customer-support; ai; openai; anthropic; slack-handoff; knowledge-base

BYOKBOT: questions and answers

What is BYOKBOT used for?: BYOKBOT is a website support chatbot that runs on your own OpenAI, Gemini, Anthropic or DeepSeek key, with flat hosting pricing and Slack handoff to humans. It is a good fit for small teams adding AI support chat to a website and businesses avoiding per-conversation AI markups.
How much does BYOKBOT cost?: BYOKBOT is a paid product with no free plan.
Is BYOKBOT open source?: No. BYOKBOT is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and Frappe Helpdesk.
What are some alternatives to BYOKBOT?: BYOKBOT competes with Chatbase, Tidio and BizGenius.