What is DeskcommCRM used for?

DeskcommCRM is an open-source, self-hosted CRM for selling over WhatsApp, with AI agents, multi-tenant support and an MCP-ready design. It is a good fit for selling and supporting customers on WhatsApp, and agencies managing several client accounts.

Is DeskcommCRM open source?

Yes. DeskcommCRM is open source under the MIT licence. Its source code is on GitHub at melgarafael/DeskcommCRM and is written mainly in TypeScript.

Yes. DeskcommCRM is open source, so the software itself is free to use.

Can I self-host DeskcommCRM?

Yes. DeskcommCRM can be self-hosted on your own server or infrastructure.

What is DeskcommCRM an alternative to?

DeskcommCRM is an open-source alternative to Kommo, respond.io, Trengo and Landbot. Other open-source alternatives to Kommo include Wacrm and LINE Harness.

Is DeskcommCRM actively maintained?

Yes. The most recent commit to DeskcommCRM was on 1 October 2026, and the latest release is v1.69.0, published on 30 September 2026. The project has 4.4k stars on GitHub.

DeskcommCRM: open-source alternative to Kommo, respond.io

About DeskcommCRM

DeskcommCRM is an open-source sales CRM aimed at businesses that sell through chat, especially WhatsApp. It combines contact and deal management with AI agents that answer customers, qualify leads and help sell, running on your own server instead of a monthly subscription. The project presents itself as an open alternative to Kommo, Octadesk and Intercom.

WhatsApp connectivity uses WAHA, and the stack is TypeScript with Next.js and Supabase. Topics highlight retrieval-augmented generation, MCP readiness, multi-tenant architecture, LGPD data protection compliance for Brazil, and an integration with the Nuvemshop store platform. A hosting partnership produced a setup kit that installs the whole stack on a VPS with a single command. Documentation is available in Portuguese, English and Spanish.

The project is MIT-licensed, with no paid feature gating stated in the README. It suits small businesses, agencies and e-commerce sellers, particularly in Brazil, that run sales and support through WhatsApp.

Key features

WhatsApp integration through WAHA
AI agents for sales and support chats
Multi-tenant CRM architecture
Built to work with MCP
RAG-based knowledge for agents
One-command VPS installer

Good fit for

→Selling and supporting customers on WhatsApp
→Self-hosted alternative to Kommo or Intercom
→Agencies managing several client accounts

Built with: TypeScript; Next.js
Tags: crm; whatsapp; ai-agents; sales-automation; self-hosted; nextjs; multi-tenant; customer-support

DeskcommCRM: questions and answers

What is DeskcommCRM used for?: DeskcommCRM is an open-source, self-hosted CRM for selling over WhatsApp, with AI agents, multi-tenant support and an MCP-ready design. It is a good fit for selling and supporting customers on WhatsApp, and agencies managing several client accounts.
Is DeskcommCRM open source?: Yes. DeskcommCRM is open source under the MIT licence. Its source code is on GitHub at melgarafael/DeskcommCRM and is written mainly in TypeScript.
Is DeskcommCRM free?: Yes. DeskcommCRM is open source, so the software itself is free to use.
Can I self-host DeskcommCRM?: Yes. DeskcommCRM can be self-hosted on your own server or infrastructure.
What is DeskcommCRM an alternative to?: DeskcommCRM is an open-source alternative to Kommo, respond.io, Trengo and Landbot. Other open-source alternatives to Kommo include Wacrm and LINE Harness.
Is DeskcommCRM actively maintained?: Yes. The most recent commit to DeskcommCRM was on 1 October 2026, and the latest release is v1.69.0, published on 30 September 2026. The project has 4.4k stars on GitHub.