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Netomi

SaaS

AI customer service platform that automates support across chat, email and voice for large companies, with new engagements by referral.

netomi.com
Netomi homepage screenshot

About Netomi

Netomi is a commercial AI customer service platform that automates support conversations across chat, email and voice. Its marketing site presents it as technology for large, ambitious companies, with partner and press mentions rather than product details.

The homepage states that new engagements are by referral, so Netomi is not a self-serve product. This entry covers only the basics; check the official website for current capabilities and availability.

Key features

  • AI-driven customer support automation
  • Chat, email and voice channels
  • Enterprise-focused customer service platform

Good fit for

  • →Automating support for large companies
Tags
ai-agents
customer-service
enterprise
conversational-ai
support-automation
saas

Netomi: questions and answers

What is Netomi used for?
Netomi is an AI customer service platform that automates support across chat, email and voice for large companies, with new engagements by referral. It is a good fit for automating support for large companies.
How much does Netomi cost?
Netomi doesn't publish fixed prices; pricing is quoted on request.
Is Netomi open source?
No. Netomi is proprietary (closed-source) software. Open-source alternatives to Netomi include Chatwoot, Bytedesk and Dograh.
What are some alternatives to Netomi?
Netomi competes with Ada, Forethought and Yellow.ai. For open-source options, see Enlisted's ranked list of open-source Netomi alternatives.

Open-source alternatives to Netomi

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