What is Fullview used for?

Fullview is a cobrowsing and session replay tool that lets customer support teams see user screens, replay sessions and read console logs to fix issues. It is a good fit for diagnosing customer issues without back-and-forth and giving engineers real session context for bugs.

How much does Fullview cost?

Fullview doesn't publish fixed prices; pricing is quoted on request. A free trial is available. No prices are published. Fullview gives a custom quote based on team size and monthly session volume after a demo; a 14-day free trial is offered.

Is Fullview open source?

No. Fullview is proprietary (closed-source) software. Open-source alternatives to Fullview include OpenReplay.

What are some alternatives to Fullview?

Fullview competes with Upscope, Surfly and FullStory. For open-source options, see Enlisted's ranked list of open-source Fullview alternatives.

Fullview: features, pricing and alternatives

About Fullview

Fullview is a commercial tool for customer support teams that combines cobrowsing with session replay. Agents can see and control a customer's screen in real time, and they can replay what the user did earlier, so customers no longer have to describe a problem from memory.

The product line includes cobrowsing, session replays covering clicks, scrolls and frustration moments, a console view of network and console logs for each issue, and team analytics showing how the support team performs. Fullview MCP exposes this session context, such as page visits, rage clicks and console errors, to AI agents used for support, coding and analysis.

Fullview is hosted software with integrations, a knowledge base, a security page, a free trial and a pricing page. It suits support, success and engineering teams that want to diagnose problems faster and resolve them in fewer touches.

Key features

One-click cobrowsing with screen control
Session replays with frustration moments
Network and console logs per issue
Support team analytics
MCP access to session context for AI agents

Good fit for

→Diagnosing customer issues without back-and-forth
→Giving engineers real session context for bugs

Tags: cobrowsing; session-replay; customer-support; console-logs; debugging; saas

Fullview: questions and answers

What is Fullview used for?: Fullview is a cobrowsing and session replay tool that lets customer support teams see user screens, replay sessions and read console logs to fix issues. It is a good fit for diagnosing customer issues without back-and-forth and giving engineers real session context for bugs.
How much does Fullview cost?: Fullview doesn't publish fixed prices; pricing is quoted on request. A free trial is available. No prices are published. Fullview gives a custom quote based on team size and monthly session volume after a demo; a 14-day free trial is offered.
Is Fullview open source?: No. Fullview is proprietary (closed-source) software. Open-source alternatives to Fullview include OpenReplay.
What are some alternatives to Fullview?: Fullview competes with Upscope, Surfly and FullStory. For open-source options, see Enlisted's ranked list of open-source Fullview alternatives.