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TeamViewer

SaaS

TeamViewer is remote access and support software for connecting to desktops, servers and mobile devices, with a free tier for personal use.

Competes with

teamviewer.com
TeamViewer homepage screenshot

About TeamViewer

TeamViewer is a commercial remote connectivity platform. Its core use is letting a person connect to another computer, server or mobile device over the internet to control it, give IT support or collaborate. The vendor offers it free for personal use, with paid options for businesses.

The product range is split by audience. TeamViewer Remote targets personal use and small and medium businesses, with remote support and remote management. TeamViewer Tensor is the enterprise offering for secure remote connectivity, including access to operational technology on shop floors. TeamViewer DEX covers endpoint troubleshooting and automation, and Frontline applies industrial augmented reality to logistics, warehousing and training.

These are brought together in TeamViewer ONE, a platform for managing a digital workplace. Listed integrations include Microsoft Intune, ServiceNow, Freshworks, Jira, Salesforce, Slack and Microsoft Teams. TeamViewer is a hosted service with client software, and pricing is published on the vendor's pricing page.

Key features

  • Remote desktop access and control
  • Remote support sessions for IT teams
  • Remote device management and monitoring
  • Endpoint troubleshooting and automation
  • Integrations with ITSM and collaboration tools
  • Web app and management console

Good fit for

  • →Giving remote IT support to employees
  • →Accessing a home computer remotely
  • →Remote access to industrial equipment
Tags
remote-access
remote-desktop
remote-support
it-support
device-management
teamviewer

TeamViewer: questions and answers

What is TeamViewer used for?
TeamViewer is remote access and support software for connecting to desktops, servers and mobile devices, with a free tier for personal use. It is a good fit for giving remote IT support to employees, accessing a home computer remotely and remote access to industrial equipment.
Is TeamViewer free?
Yes. TeamViewer has a free plan.
Is TeamViewer open source?
No. TeamViewer is proprietary (closed-source) software. Open-source alternatives to TeamViewer include TigerVNC, Remmina and RustDesk.
What are some alternatives to TeamViewer?
TeamViewer competes with AnyDesk. For open-source options, see Enlisted's ranked list of open-source TeamViewer alternatives.

Open-source alternatives to TeamViewer

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SaaS alternatives to TeamViewer

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