What is Surfly used for?

Surfly is cobrowsing software that lets support and sales agents browse websites together with customers in a shared session. It is a good fit for guiding customers through online forms and remote customer support sessions.

How much does Surfly cost?

Surfly is a paid product with no free plan.

Is Surfly open source?

No. Surfly is proprietary (closed-source) software. Open-source alternatives to Surfly include OpenReplay.

What are some alternatives to Surfly?

Surfly competes with Upscope, Fullview and Zoho Assist. For open-source options, see Enlisted's ranked list of open-source Surfly alternatives.

Surfly: features, pricing and alternatives

About Surfly

Surfly is a commercial cobrowsing product that lets customer-facing agents browse websites together with a customer in the same session. It is aimed at support and sales teams who want to guide people through web processes instead of describing each step over the phone.

It is delivered as a hosted service. This entry covers only the basics; the official website has current details on features, security options and plans.

Key features

Shared browsing sessions between agents and customers
Cobrowsing for customer support teams
Guiding customers through web-based processes

Good fit for

→Guiding customers through online forms
→Remote customer support sessions

Tags: cobrowsing; customer-support; screen-sharing; sales; saas

Surfly: questions and answers

What is Surfly used for?: Surfly is cobrowsing software that lets support and sales agents browse websites together with customers in a shared session. It is a good fit for guiding customers through online forms and remote customer support sessions.
How much does Surfly cost?: Surfly is a paid product with no free plan.
Is Surfly open source?: No. Surfly is proprietary (closed-source) software. Open-source alternatives to Surfly include OpenReplay.
What are some alternatives to Surfly?: Surfly competes with Upscope, Fullview and Zoho Assist. For open-source options, see Enlisted's ranked list of open-source Surfly alternatives.