JivoChat

JivoChat is a hosted live chat product that website owners embed to talk with visitors and turn conversations into leads or sales. It targets small and mid-sized sites that want quick setup, and it offers desktop apps for Windows, Mac and Linux so agents can reply without keeping a browser tab open.

Beyond the website widget, the platform brings in messaging channels such as WhatsApp, Instagram and Telegram, along with chatbots, an AI agent for frequently asked questions and an AI assistant for human agents. Additional modules cover callbacks, a business phone, telephony, video calls, team chats and a lightweight CRM, plus a marketing tool for engaging visitors before they leave.

JivoChat is proprietary software. Its homepage advertises free sign-up with a few agent seats included, and paid plans add more capabilities. It has a public API and prebuilt integrations, which makes it practical for teams that want chat connected to existing tools.