What is UserGuiding used for?

UserGuiding is a no-code product adoption platform for building in-app guides, checklists, tooltips and surveys that onboard and retain users. It is a good fit for onboarding new users without developers, collecting in-app feedback and announcing product updates.

How much does UserGuiding cost?

Paid plans for UserGuiding start at $174 per month, and there is no free plan. A free trial is available.

Is UserGuiding open source?

No. UserGuiding is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to UserGuiding include Usertour.

What are some alternatives to UserGuiding?

UserGuiding competes with Appcues, Userpilot and Chameleon. For open-source options, see Enlisted's ranked list of open-source UserGuiding alternatives.

UserGuiding: features, pricing and alternatives

About UserGuiding

UserGuiding is a commercial no-code platform for product adoption. Teams use it to create in-app experiences, such as product tours, onboarding checklists, hotspots and banners, that guide new users through a software product without involving developers.

The feature list also covers feedback and support: in-app surveys, a knowledge base, resource centers, feature requests and a public roadmap, plus product update announcements. Analytics, segmentation and session replay help teams target guidance and check the results, and an AI assistant, an MCP server and no-code event tracking have been added more recently.

UserGuiding is a hosted SaaS product with a public pricing page. Its homepage groups use cases into user onboarding, self-service support, feedback collection, product adoption, announcements and revenue expansion, which suits product, growth and customer success teams at software companies.

Key features

Product tours and onboarding checklists
Hotspots, tooltips and banners
In-app surveys and feedback collection
Knowledge base and resource centers
Public roadmap and feature requests
Segmentation and targeted guides
Session replay and no-code analytics
AI assistant and MCP server

Good fit for

→Onboarding new users without developers
→Collecting in-app feedback
→Announcing product updates

Tags: product-adoption; user-onboarding; no-code; product-tours; in-app-surveys; checklists; saas

UserGuiding: questions and answers

What is UserGuiding used for?: UserGuiding is a no-code product adoption platform for building in-app guides, checklists, tooltips and surveys that onboard and retain users. It is a good fit for onboarding new users without developers, collecting in-app feedback and announcing product updates.
How much does UserGuiding cost?: Paid plans for UserGuiding start at $174 per month, and there is no free plan. A free trial is available.
Is UserGuiding open source?: No. UserGuiding is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to UserGuiding include Usertour.
What are some alternatives to UserGuiding?: UserGuiding competes with Appcues, Userpilot and Chameleon. For open-source options, see Enlisted's ranked list of open-source UserGuiding alternatives.