What is WalkMe used for?

WalkMe is a digital adoption platform that guides users through enterprise software with in-app prompts, automation and adoption analytics. It is a good fit for training employees on SAP or Salesforce, measuring software usage and license value, and guiding users through multi-step workflows.

How much does WalkMe cost?

WalkMe doesn't publish fixed prices; pricing is quoted on request.

Is WalkMe open source?

No. WalkMe is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to WalkMe include Usertour.

What are some alternatives to WalkMe?

WalkMe competes with Whatfix, Pendo and Appcues. For open-source options, see Enlisted's ranked list of open-source WalkMe alternatives.

WalkMe: features, pricing and alternatives

About WalkMe

WalkMe is a digital adoption platform that sits on top of enterprise applications to guide people through tasks. It combines in-app guidance, workflow automation and analytics so organizations can see how software is used and help employees get through processes correctly.

The platform is organized into areas: platform foundations, including its DeepUI technology, integrations and enterprise security; contextual AI assistance that can be pinned, proactive or on demand; guidance and automation with in-app guidance, workflow automation, SOP documentation and surveys; adoption analytics such as license optimization, app discovery, form analytics and workflow analytics; and learning and simulation. A newer agentic experience lets users build adoption solutions through plain-language conversations.

Solutions are organized by team, such as IT, sales, HR and customer care, and by application, including SAP, Salesforce, Workday, Microsoft Dynamics 365 and ServiceNow. WalkMe is a hosted commercial product, and a pricing page is published on its site.

Key features

In-app guidance and automated workflows
Contextual AI assistance inside applications
SOP documentation and surveys
License optimization and app discovery
Form and workflow analytics
Learning content and simulations

Good fit for

→Training employees on SAP or Salesforce
→Measuring software usage and license value
→Guiding users through multi-step workflows

Tags: digital-adoption; in-app-guidance; workflow-automation; adoption-analytics; enterprise-software; training; ai-assistant

WalkMe: questions and answers

What is WalkMe used for?: WalkMe is a digital adoption platform that guides users through enterprise software with in-app prompts, automation and adoption analytics. It is a good fit for training employees on SAP or Salesforce, measuring software usage and license value, and guiding users through multi-step workflows.
How much does WalkMe cost?: WalkMe doesn't publish fixed prices; pricing is quoted on request.
Is WalkMe open source?: No. WalkMe is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to WalkMe include Usertour.
What are some alternatives to WalkMe?: WalkMe competes with Whatfix, Pendo and Appcues. For open-source options, see Enlisted's ranked list of open-source WalkMe alternatives.