About Userpilot
Userpilot is a commercial platform that helps product teams understand how users behave and then guide them inside the product. It combines analytics with in-app experiences such as tours, checklists and prompts, so teams can onboard new users and encourage feature adoption without waiting on engineering.
The vendor lists in-app engagement, product analytics, user feedback with surveys and NPS, session replay, behavior-triggered email, mobile support and multi-channel workflows. It also offers AI features, including an MCP connection to AI tools, an autonomous growth agent and analytics for AI agents. Userpilot is a hosted service aimed at product managers, growth teams and customer success groups at SaaS companies.
Key features
- In-app onboarding flows and guides
- Product analytics for feature usage
- Surveys and NPS feedback collection
- Session replay of user activity
- Email triggered by user behavior
- Workflows across multiple channels
Good fit for
- →Improving SaaS onboarding completion
- →Driving adoption of new product features
- →Collecting in-app user feedback
- Tags
- product-analytics
- onboarding
- in-app-messaging
- saas
- no-code
- surveys
- user-engagement
Userpilot: questions and answers
- What is Userpilot used for?
- Userpilot is a no-code product growth platform that pairs product analytics with in-app onboarding, surveys and messaging for SaaS teams. It is a good fit for improving SaaS onboarding completion, driving adoption of new product features and collecting in-app user feedback.
- How much does Userpilot cost?
- Userpilot is a paid product with no free plan. A free trial is available. Priced by monthly active users with a 14-day free trial. Starter costs $299 a month for up to 2,000 MAU and Growth starts at $849; Enterprise is custom.
- Is Userpilot open source?
- No. Userpilot is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Userpilot include Usertour and PostHog.
- What are some alternatives to Userpilot?
- Userpilot competes with Pendo, Amplitude and Mixpanel. For open-source options, see Enlisted's ranked list of open-source Userpilot alternatives.
Open-source alternatives to Userpilot
See all
Usertour
Analytics
Usertour is an open-source user onboarding platform. It allows you to create in-app produc
OSSvs Pendo★ 2.3k
PostHog
Analytics
PostHog automatically diagnoses problems, fixes bugs, and generates pull requests – all wi
OSSvs Mixpanel★ 40k
Rybbit
Analytics
Open source, cookieless web & product analytics with an 11 KB script and one readable
AGPL-3.0vs Google Analytics★ 13k
OpenPanel
Analytics
OpenPanel is an open-source web and product analytics platform, an open-source alternative
AGPL-3.0vs Mixpanel★ 7.1k
Talivia
Analytics
Open-source, self-hosted revenue-first analytics for founders: web analytics, Session Repl
MITvs Google Analytics★ 2.4k
Databuddy
Analytics
Databuddy is a privacy-first analytics platform with a focus on user experience, with it's
AGPL-3.0vs Google Analytics★ 1.2k
SaaS alternatives to Userpilot
See all
Pendo
Analytics
Pendo is a product analytics and in-app guidance platform that shows where users and AI agents struggle and helps teams act to improve adoption.
SaaS
Amplitude
Analytics
Amplitude is a product analytics platform with session replay, experimentation, feature management and AI tools for understanding and improving digital products.
SaaS
Mixpanel
Analytics
Mixpanel is a product analytics platform that tracks user events and adds session replay, experiments, feature flags and AI-generated insights.
SaaS
Heap
Analytics
Product analytics that auto-captures user events across web and mobile apps
SaaS
Sprig
Forms & Surveys
In-product surveys and user feedback tool for product teams
SaaS
Kissmetrics
Analytics
Person-level analytics tying user behavior to revenue for SaaS and ecommerce
SaaS

