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Userpilot

SaaS

Userpilot is a no-code product growth platform that pairs product analytics with in-app onboarding, surveys and messaging for SaaS teams.

userpilot.com
Userpilot homepage screenshot

About Userpilot

Userpilot is a commercial platform that helps product teams understand how users behave and then guide them inside the product. It combines analytics with in-app experiences such as tours, checklists and prompts, so teams can onboard new users and encourage feature adoption without waiting on engineering.

The vendor lists in-app engagement, product analytics, user feedback with surveys and NPS, session replay, behavior-triggered email, mobile support and multi-channel workflows. It also offers AI features, including an MCP connection to AI tools, an autonomous growth agent and analytics for AI agents. Userpilot is a hosted service aimed at product managers, growth teams and customer success groups at SaaS companies.

Key features

  • In-app onboarding flows and guides
  • Product analytics for feature usage
  • Surveys and NPS feedback collection
  • Session replay of user activity
  • Email triggered by user behavior
  • Workflows across multiple channels

Good fit for

  • →Improving SaaS onboarding completion
  • →Driving adoption of new product features
  • →Collecting in-app user feedback
Tags
product-analytics
onboarding
in-app-messaging
saas
no-code
surveys
user-engagement

Userpilot: questions and answers

What is Userpilot used for?
Userpilot is a no-code product growth platform that pairs product analytics with in-app onboarding, surveys and messaging for SaaS teams. It is a good fit for improving SaaS onboarding completion, driving adoption of new product features and collecting in-app user feedback.
How much does Userpilot cost?
Userpilot is a paid product with no free plan. A free trial is available. Priced by monthly active users with a 14-day free trial. Starter costs $299 a month for up to 2,000 MAU and Growth starts at $849; Enterprise is custom.
Is Userpilot open source?
No. Userpilot is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Userpilot include Usertour and PostHog.
What are some alternatives to Userpilot?
Userpilot competes with Pendo, Amplitude and Mixpanel. For open-source options, see Enlisted's ranked list of open-source Userpilot alternatives.

Open-source alternatives to Userpilot

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SaaS alternatives to Userpilot

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