What is ClickHelp used for?

ClickHelp is a cloud documentation tool for technical writers, producing online help, user guides, API docs and knowledge bases with AI and translation features. It is a good fit for software user guides and manuals, context-sensitive help inside apps, and API and developer documentation.

How much does ClickHelp cost?

ClickHelp is a paid product with no free plan. A free trial is available. Starter, Growth and Professional tiers differ by contributors (2, 5 and 10) and storage; the plan prices are not reliably shown in the text. Optional add-ons are billed monthly and a free trial is offered.

Is ClickHelp open source?

No. ClickHelp is proprietary (closed-source) software. Open-source alternatives to ClickHelp include Wiki.js, BookStack and PandaWiki.

What are some alternatives to ClickHelp?

ClickHelp competes with MadCap Flare, Paligo and Heretto. For open-source options, see Enlisted's ranked list of open-source ClickHelp alternatives.

ClickHelp: features, pricing and alternatives

About ClickHelp

ClickHelp is a commercial cloud-based documentation platform for technical writers and teams. It is used to create, host and maintain software guides, knowledge bases, context-sensitive help and instructions, with a portal that can be customized through white-label branding and an API.

Authoring features include a visual topic editor, single-sourcing and content reuse through snippets, variables and conditions, collaboration with custom workflows and comments, full-text search, analytics on content and reader behavior, and translation management for multi-language documentation. Security covers SSO, backups and encryption, and content can be imported from other tools. An AI suite adds a chat bot, a writing assistant and a docs checker.

Use cases named by the vendor include user guides and manuals, internal or external knowledge bases, online tutorials, training documentation, support case deflection, developer docs, context help and API documentation. ClickHelp is a hosted product with a pricing page.

Key features

Visual topic editor for technical writers
Content reuse with snippets and variables
Workflows and comments for review
Translation management for localization
White-label documentation portals
AI suite with chat bot and writing assistant
Analytics on reader behavior

Good fit for

→Software user guides and manuals
→Context-sensitive help inside apps
→API and developer documentation

Tags: documentation; technical-writing; knowledge-base; online-help; single-sourcing; api-docs; saas

ClickHelp: questions and answers

What is ClickHelp used for?: ClickHelp is a cloud documentation tool for technical writers, producing online help, user guides, API docs and knowledge bases with AI and translation features. It is a good fit for software user guides and manuals, context-sensitive help inside apps, and API and developer documentation.
How much does ClickHelp cost?: ClickHelp is a paid product with no free plan. A free trial is available. Starter, Growth and Professional tiers differ by contributors (2, 5 and 10) and storage; the plan prices are not reliably shown in the text. Optional add-ons are billed monthly and a free trial is offered.
Is ClickHelp open source?: No. ClickHelp is proprietary (closed-source) software. Open-source alternatives to ClickHelp include Wiki.js, BookStack and PandaWiki.
What are some alternatives to ClickHelp?: ClickHelp competes with MadCap Flare, Paligo and Heretto. For open-source options, see Enlisted's ranked list of open-source ClickHelp alternatives.