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Confluence

SaaS

Confluence is Atlassian's team workspace for writing, organizing and sharing documentation and knowledge, with AI help for drafting, summarizing and finding answers.

About Confluence

Confluence is a commercial wiki and documentation workspace from Atlassian. Teams use it to create pages, share project plans, meeting notes, requirements and internal knowledge in one searchable place, instead of scattering them across files and chat threads.

The vendor now presents it as an AI workspace for knowledge and collaboration. Its Rovo AI features can draft content, summarize pages and help people find answers, and a large library of templates is grouped by team, including design, finance and operations, human resources, marketing and sales, product management, project management, and software and IT. It connects closely with Atlassian's other products, especially Jira.

Confluence is proprietary software, offered as a cloud service with a free sign-up option, an enterprise tier and a pricing page. Atlassian has also sold self-managed Data Center editions for organizations that must run it themselves. It suits teams of all sizes that need a shared home for documentation, particularly those that already use Jira for tracking work.

Key features

  • Page-based wiki and documentation workspace
  • Rovo AI to draft, summarize and answer questions
  • Templates organized by team and use case
  • Tight integration with Jira
  • Enterprise search across content
  • Free sign-up and enterprise tier

Good fit for

  • →Company knowledge bases and wikis
  • →Product requirements and project plans
  • →Engineering and IT documentation
Tags
wiki
documentation
knowledge-base
atlassian
collaboration
ai-workspace

Confluence: questions and answers

What is Confluence used for?
Confluence is Atlassian's team workspace for writing, organizing and sharing documentation and knowledge, with AI help for drafting, summarizing and finding answers. It is a good fit for company knowledge bases and wikis, product requirements and project plans, and engineering and IT documentation.
Is Confluence free?
Yes. Confluence has a free plan, and paid plans start at $5.42 per seat per month.
Is Confluence open source?
No. Confluence is proprietary (closed-source) software. Open-source alternatives to Confluence include Outline, Docmost and BookStack.
Can I self-host Confluence?
Yes. Although Confluence is closed source, it can be self-hosted on your own servers, and the vendor also offers a hosted version.
What are some alternatives to Confluence?
Confluence competes with Notion, GitBook and Slite. For open-source options, see Enlisted's ranked list of open-source Confluence alternatives.

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