What is KnowledgeOwl used for?

KnowledgeOwl is knowledge base software for publishing internal and customer-facing documentation, with article workflows, portals and migration help. It is a good fit for customer support help centers, internal staff documentation and replacing scattered documents with one source.

How much does KnowledgeOwl cost?

Paid plans for KnowledgeOwl start at $100 per month, and there is no free plan. A free trial is available.

Is KnowledgeOwl open source?

No. KnowledgeOwl is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to KnowledgeOwl include Outline, Wiki.js and Docmost.

What are some alternatives to KnowledgeOwl?

KnowledgeOwl competes with Helpjuice, Document360 and HelpDocs. For open-source options, see Enlisted's ranked list of open-source KnowledgeOwl alternatives.

KnowledgeOwl: features, pricing and alternatives

About KnowledgeOwl

KnowledgeOwl is a commercial hosted knowledge base platform that lets teams create and share both internal and external documentation in one place. The vendor markets it to teams tired of struggling with tools such as Confluence and SharePoint or with scattered docs, and it offers help migrating content from those systems.

Features include article workflows and customer portals, so organizations can control how articles are drafted, reviewed and published and give customers a self-service area. The vendor publishes customer stories from utility companies, healthcare, education, IT and edtech, and cites faster support response times as a benefit.

KnowledgeOwl offers a free start, demos, an enterprise tier and a pricing page. It suits support teams, technical writers and internal knowledge managers who want a dedicated, easy-to-run knowledge base instead of a general-purpose collaboration suite.

Key features

Internal and external knowledge bases
Article workflows for review and publishing
Customer portals for self-service
Migration from Confluence and SharePoint
Enterprise options for larger teams

Good fit for

→Customer support help centers
→Internal staff documentation
→Replacing scattered documents with one source

Tags: knowledge-base; help-center; documentation; customer-portal; support; internal-wiki; saas

KnowledgeOwl: questions and answers

What is KnowledgeOwl used for?: KnowledgeOwl is knowledge base software for publishing internal and customer-facing documentation, with article workflows, portals and migration help. It is a good fit for customer support help centers, internal staff documentation and replacing scattered documents with one source.
How much does KnowledgeOwl cost?: Paid plans for KnowledgeOwl start at $100 per month, and there is no free plan. A free trial is available.
Is KnowledgeOwl open source?: No. KnowledgeOwl is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to KnowledgeOwl include Outline, Wiki.js and Docmost.
What are some alternatives to KnowledgeOwl?: KnowledgeOwl competes with Helpjuice, Document360 and HelpDocs. For open-source options, see Enlisted's ranked list of open-source KnowledgeOwl alternatives.