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Heretto

SaaS

Heretto is a component content management system for technical documentation teams, covering structured authoring, publishing, translation and developer portals.

heretto.com
Heretto homepage screenshot

About Heretto

Heretto is a commercial component content management system, often called a CCMS, built for technical documentation teams. It is positioned as a content operations tool that streamlines authoring, managing and publishing structured content, and it is closely associated with the DITA standard for structured documentation.

The vendor's capabilities pages cover creating, managing and publishing structured content, content governance, translation management, support team enablement, customer self-service, API documentation, artificial intelligence, and analytics and reporting. Its platform is made up of the Heretto CCMS, a Deploy API for delivering content, and a Portal for publishing documentation to readers.

Heretto is a hosted product sold through demos and packages, with documentation, release notes, case studies, white papers, webinars and a podcast. It suits documentation and support organizations that need to reuse content across products, languages and delivery channels.

Key features

  • Structured authoring in the CCMS
  • Content governance and review workflows
  • Translation management for localization
  • Deploy API for content delivery
  • Portal for publishing documentation
  • Analytics and reporting on content

Good fit for

  • →Product documentation with reusable content
  • →Multilingual technical manuals
  • →Customer self-service documentation portals
Tags
ccms
technical-documentation
dita
structured-content
api-docs
translation
saas

Heretto: questions and answers

What is Heretto used for?
Heretto is a component content management system for technical documentation teams, covering structured authoring, publishing, translation and developer portals. It is a good fit for product documentation with reusable content, multilingual technical manuals and customer self-service documentation portals.
How much does Heretto cost?
Heretto doesn't publish fixed prices; pricing is quoted on request.
Is Heretto open source?
No. Heretto is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Heretto include Gramax and Cortex Docs.
What are some alternatives to Heretto?
Heretto competes with Paligo, MadCap Flare and ClickHelp. For open-source options, see Enlisted's ranked list of open-source Heretto alternatives.

Open-source alternatives to Heretto

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SaaS alternatives to Heretto

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