What is Kissmetrics used for?

Kissmetrics is a person-level analytics platform that ties user behavior to revenue, built for SaaS and ecommerce teams tracking individual customer journeys. It is a good fit for attributing revenue to marketing actions, and analyzing SaaS signup and retention journeys.

Yes. Kissmetrics has a free plan. Free for up to 100k events a month. Paid plans start at $99 a month from 500k events, with a lower per-event price as volume grows and 20% off for annual plans; very high volumes are custom.

Is Kissmetrics open source?

No. Kissmetrics is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Kissmetrics include Rybbit, OpenPanel and Talivia.

What are some alternatives to Kissmetrics?

Kissmetrics competes with Mixpanel, Amplitude and Heap. For open-source options, see Enlisted's ranked list of open-source Kissmetrics alternatives.

Kissmetrics: features, pricing and alternatives

About Kissmetrics

Kissmetrics is a commercial behavioral analytics tool that centers on individual people rather than anonymous sessions. It tracks users across devices and visits, resolves events to one person, and attributes revenue to the actions and campaigns that preceded it.

The platform advertises automatic event capture from a single snippet, identity resolution, server-side tracking for events a browser never sees, data import for historical and third-party sources, and a live view of incoming events. It also offers data hygiene tools such as an event schema view. Kissmetrics is a hosted service with a free start, aimed at SaaS and ecommerce teams focused on conversion and retention.

Key features

Person-level tracking across devices
Autocapture with a single snippet
Identity resolution for each person
Server-side event tracking
Data import from third-party sources
Live view of incoming events

Good fit for

→Attributing revenue to marketing actions
→Analyzing SaaS signup and retention journeys

Tags: product-analytics; behavioral-analytics; revenue; saas; ecommerce; user-tracking; funnels

Kissmetrics: questions and answers

What is Kissmetrics used for?: Kissmetrics is a person-level analytics platform that ties user behavior to revenue, built for SaaS and ecommerce teams tracking individual customer journeys. It is a good fit for attributing revenue to marketing actions, and analyzing SaaS signup and retention journeys.
Is Kissmetrics free?: Yes. Kissmetrics has a free plan. Free for up to 100k events a month. Paid plans start at $99 a month from 500k events, with a lower per-event price as volume grows and 20% off for annual plans; very high volumes are custom.
Is Kissmetrics open source?: No. Kissmetrics is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Kissmetrics include Rybbit, OpenPanel and Talivia.
What are some alternatives to Kissmetrics?: Kissmetrics competes with Mixpanel, Amplitude and Heap. For open-source options, see Enlisted's ranked list of open-source Kissmetrics alternatives.