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Woopra

SaaS

Woopra is a customer journey analytics service that tracks individual users across web, app and support tools to give product and marketing teams a unified view.

woopra.com
Woopra homepage screenshot

About Woopra

Woopra is a commercial analytics platform that follows people through the entire customer journey rather than counting anonymous page views. It links activity from websites, apps and connected support tools into a profile for each person, so teams can see what a customer did before and after a given event.

Teams typically use it to analyze funnels, segment users by behavior, and trigger actions in other systems based on what people do. It integrates with other business tools through connectors, and it is offered as a hosted service rather than software that you install. Woopra is aimed at product, marketing and support teams who want customer-level analytics.

Key features

  • Individual user profiles across touchpoints
  • Customer journey tracking
  • Segmentation based on user behavior
  • Funnel analysis across customer steps
  • Integrations with business tools

Good fit for

  • →Following customers from signup to support contact
  • →Segmenting users by behavior for campaigns
Tags
customer-analytics
journey-analytics
product-analytics
segmentation
funnels
marketing
saas

Woopra: questions and answers

What is Woopra used for?
Woopra is a customer journey analytics service that tracks individual users across web, app and support tools to give product and marketing teams a unified view. It is a good fit for following customers from signup to support contact and segmenting users by behavior for campaigns.
How much does Woopra cost?
Woopra is a paid product with no free plan. A free trial is available. 30-day free trial of Pro, which starts at $999 a month with pricing by event volume. Enterprise is custom through sales.
Is Woopra open source?
No. Woopra is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Woopra include Rybbit, OpenPanel and Matomo.
What are some alternatives to Woopra?
Woopra competes with Mixpanel, Amplitude and Kissmetrics. For open-source options, see Enlisted's ranked list of open-source Woopra alternatives.

Open-source alternatives to Woopra

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SaaS alternatives to Woopra

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