What is Gmelius used for?

Gmelius is a shared inbox and workflow tool that runs inside Gmail, adding shared labels, drafts, analytics and AI assistants for teams. It is a good fit for support teams sharing a Gmail address, operations teams delegating emails and reviewing drafts together before sending.

How much does Gmelius cost?

Paid plans for Gmelius start at $21 per seat per month, and there is no free plan. A free trial is available.

Is Gmelius open source?

No. Gmelius is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Gmelius include UnInbox.

What are some alternatives to Gmelius?

Gmelius competes with Front, Hiver and Missive. For open-source options, see Enlisted's ranked list of open-source Gmelius alternatives.

Gmelius: features, pricing and alternatives

About Gmelius

Gmelius extends Gmail for team use. It lets groups manage shared mailboxes right inside the Gmail interface, so customer-facing or operational addresses can be handled together without moving to a separate help desk system.

Its collaboration features include shared Gmail labels, shared drafts for review, notes and @mentions on emails, email delegation instead of forwarding, templates and custom views, plus email analytics to inform decisions. The vendor also promotes an AI assistant called Meli and AI agents, along with integrations, channels and MCP connectors.

Gmelius is a commercial, hosted product that users sign up for with a Google account, with free-to-start and demo options and a pricing page. It suits teams already working in Gmail or Google Workspace that need shared inbox workflows.

Key features

Shared inboxes managed inside Gmail
Shared labels and shared email drafts
Email notes and @mentions
Email delegation without forwarding
Email analytics and custom views
AI assistant and agents for email tasks

Good fit for

→Support teams sharing a Gmail address
→Operations teams delegating emails
→Reviewing drafts together before sending

Tags: shared-inbox; gmail; collaboration; team-email; ai; workflow; help-desk

Gmelius: questions and answers

What is Gmelius used for?: Gmelius is a shared inbox and workflow tool that runs inside Gmail, adding shared labels, drafts, analytics and AI assistants for teams. It is a good fit for support teams sharing a Gmail address, operations teams delegating emails and reviewing drafts together before sending.
How much does Gmelius cost?: Paid plans for Gmelius start at $21 per seat per month, and there is no free plan. A free trial is available.
Is Gmelius open source?: No. Gmelius is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Gmelius include UnInbox.
What are some alternatives to Gmelius?: Gmelius competes with Front, Hiver and Missive. For open-source options, see Enlisted's ranked list of open-source Gmelius alternatives.