What is Missive used for?

Missive is a collaborative inbox that brings team email, chat and shared drafts into one app, built for teams that do most of their work over email. It is a good fit for support teams sharing a mailbox, accounting and law firms delegating client email, and real estate and logistics teams coordinating requests.

How much does Missive cost?

Paid plans for Missive start at $14 per seat per month, and there is no free plan. A free trial is available.

Is Missive open source?

No. Missive is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Missive include UnInbox.

What are some alternatives to Missive?

Missive competes with Front, Spike and Hiver. For open-source options, see Enlisted's ranked list of open-source Missive alternatives.

Missive: features, pricing and alternatives

About Missive

Missive is a commercial collaborative inbox for teams that handle much of their work over email. It combines shared email accounts, internal team chat and drafts that several people can edit, so colleagues can see who is dealing with a conversation without forwarding messages around or copying each other on threads.

The vendor organizes the product around three ideas: working through inboxes together, turning emails into trackable work, and pulling context from other tools into the conversation view. It also lists integrations, an AI assistant, and apps for desktop and mobile devices. Separate pages describe how it is used in industries such as accounting, law, real estate and logistics.

Missive is a hosted, paid product that can be tried for free and has a published pricing page. It is not open source and is delivered as cloud software rather than a self-hosted install. It suits small and mid-sized teams in support, operations and professional services that want to share email handling without adopting a full ticketing system.

Key features

Shared inboxes for team email accounts
Internal chat next to email conversations
Collaborative drafts that several people can edit
Turn emails into trackable work items
Integrations that pull outside context into conversations
AI assistant for inbox tasks
Desktop and mobile apps

Good fit for

→Support teams sharing a mailbox
→Accounting and law firms delegating client email
→Real estate and logistics teams coordinating requests

Tags: shared-inbox; team-email; collaboration; team-chat; customer-support; email

Missive: questions and answers

What is Missive used for?: Missive is a collaborative inbox that brings team email, chat and shared drafts into one app, built for teams that do most of their work over email. It is a good fit for support teams sharing a mailbox, accounting and law firms delegating client email, and real estate and logistics teams coordinating requests.
How much does Missive cost?: Paid plans for Missive start at $14 per seat per month, and there is no free plan. A free trial is available.
Is Missive open source?: No. Missive is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Missive include UnInbox.
What are some alternatives to Missive?: Missive competes with Front, Spike and Hiver. For open-source options, see Enlisted's ranked list of open-source Missive alternatives.