About ActiveCampaign
ActiveCampaign is a marketing automation platform that combines email marketing with a built-in CRM and several messaging channels. It is used by businesses of different sizes to design customer journeys, send campaigns and follow up with leads based on their behavior.
The platform includes marketing automation, email marketing, a CRM aimed at nimble teams, a WhatsApp inbox shared by the whole team, transactional email, SMS marketing and Active Intelligence, a set of autonomous AI features. It connects with more than 1,000 apps and can connect to AI tools such as Claude and ChatGPT, and there is support for franchise and multi-location setups.
ActiveCampaign is proprietary and delivered as a hosted service rather than software you run yourself. A free trial and a demo with an expert are offered, a partner program is available, and plan details are on its pricing page.
Key features
- Marketing automation for customer journeys
- Email marketing campaigns
- Built-in sales CRM
- SMS and WhatsApp messaging
- Transactional email for receipts
- Integrations with over 1,000 apps
Good fit for
- →Automating nurture emails after a signup
- →Combining email and SMS follow-up with a CRM
- Tags
- marketing-automation
- email-marketing
- crm
- sms
- ai
- saas
ActiveCampaign: questions and answers
- What is ActiveCampaign used for?
- ActiveCampaign is an email and marketing automation platform with an integrated sales CRM, plus SMS, WhatsApp and AI features for customer journeys. It is a good fit for automating nurture emails after a signup, and combining email and SMS follow-up with a CRM.
- How much does ActiveCampaign cost?
- ActiveCampaign is a paid product with no free plan.
- Is ActiveCampaign open source?
- No. ActiveCampaign is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to ActiveCampaign include Mautic, Dittofeed and Listmonk.
- What are some alternatives to ActiveCampaign?
- ActiveCampaign competes with HubSpot, Keap and Mailchimp. For open-source options, see Enlisted's ranked list of open-source ActiveCampaign alternatives.
Open-source alternatives to ActiveCampaign
See all
Mautic
Email Marketing
Mautic: Open Source Marketing Automation Software.
OSSvs HubSpot★ 11k
Dittofeed
Email Marketing
Open-source customer engagement. Automate transactional and marketing messages across emai
MITvs Customer.io★ 3k
Listmonk
Email Marketing
High performance, self-hosted, newsletter and mailing list manager with a modern dashboard
AGPL-3.0vs Mailchimp★ 24k
BillionMail
Email Marketing
BillionMail gives you open-source MailServer, NewsLetter, Email Marketing — fully self-ho
AGPL-3.0vs Mailchimp★ 16k
Notifuse
Email Marketing
Open-source, self-hosted newsletter, email marketing and transactional email platform. Vis
OSSvs Mailchimp★ 2.2k
EspoCRM
CRM
EspoCRM – Open Source CRM Application
AGPL-3.0vs Salesforce★ 3.4k
SaaS alternatives to ActiveCampaign
See all
HubSpot
CRM
HubSpot is a CRM platform that unites marketing, sales and customer service software, with a free CRM tier and paid hubs for each function.
SaaS
Keap
CRM
CRM and marketing automation for small businesses, formerly Infusionsoft
SaaS
Mailchimp
Email Marketing
Mailchimp is an email and SMS marketing platform with automations, templates, AI tools, audience management and reporting for small and mid-size businesses.
SaaS
Brevo
Email Marketing
Email, SMS and marketing automation platform formerly known as Sendinblue
SaaS
GetResponse
Email Marketing
Email marketing platform with automation, webinars and landing pages
SaaS
Drip
Email Marketing
Ecommerce-focused email and SMS marketing automation platform
SaaS

