About Whinta
Whinta is a messaging platform for growth and support teams that run WhatsApp at scale. It is built on Meta's official WhatsApp Business API and offers broadcasts and campaigns, Ads that click through to WhatsApp, AI chatbots, a shared team inbox, templates, flows, payments and a product catalogue. Everything runs from one workspace with a single contact profile.
Beyond WhatsApp, Whinta Voice offers AI voice agents plus WhatsApp Business Calling, used to qualify leads and handle support, with call routing and handoff. RCS Business Messaging, in beta, sends verified, branded messages on Android with rich cards, carousels and suggested replies. Developers get a single API for all channels with webhooks, delivery status and SDKs.
Integrations include a WooCommerce plugin that keeps orders and shopper chat in one WhatsApp thread and a Contact Form 7 connection that starts a conversation from each form submission. The site lists a 7-day free trial and a pricing page, and offers guided onboarding.
Key features
- WhatsApp broadcasts and campaigns
- Ads that click through to WhatsApp
- AI chatbot with shared team inbox
- AI voice agents and WhatsApp Business Calling
- RCS rich cards and carousels
- One API across WhatsApp, voice and RCS
- WooCommerce and Contact Form 7 integrations
- Payments and catalogue inside WhatsApp
Good fit for
- Online stores sending order updates over WhatsApp
- Support teams sharing one WhatsApp inbox
Whinta: questions and answers
- What is Whinta used for?
- Whinta is an omnichannel messaging platform built on the WhatsApp Business API, with broadcasts, AI chatbots, a shared inbox, voice agents, RCS messaging and a unified API. It is a good fit for online stores sending order updates over WhatsApp and support teams sharing one WhatsApp inbox.
- How much does Whinta cost?
- Paid plans for Whinta start at ₹833 per month, and there is no free plan. A free trial is available.
- Is Whinta open source?
- No. Whinta is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, FreeScout and Libredesk.
- What are some alternatives to Whinta?
- Whinta competes with respond.io, Trengo and Gupshup.
Open-source alternatives to Whinta
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Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 38k
FreeScout
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AGPL-3.0vs Help Scout★ 4.6k
Libredesk
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Open-source, self-hosted customer support desk in a single binary. A lightweight alternati
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Live Helper Chat - live support for your website. Featuring web and mobile apps, Voice & V
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ChatGPT-On-CS
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拼多多、千牛、抖店 AI 客服机器人:自动回复客户咨询、商品答疑、售后申诉处理,支持微信、小红书、京东、抖音、B站、微博等多平台统一接待;可接入 DeepSeek / 通义千问 等
AGPL-3.0★ 4.4kBytedesk
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Open Souce IM with AI powered live-chat, email, ticket support, omni-channel customer serv
AGPL-3.0vs Zendesk★ 502
SaaS alternatives to Whinta
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respond.io
Customer Support
Customer conversation management over WhatsApp and other messaging apps
SaaS
Trengo
Customer Support
Shared inbox for WhatsApp, email and social messaging
SaaS
Gupshup
Backend as a Service
Conversational messaging platform with APIs for WhatsApp, RCS and SMS
SaaS
Kommo
CRM
Messenger-based CRM for selling through WhatsApp, Instagram and other chat channels
SaaS
Twilio
Backend as a Service
Communications APIs for SMS, voice, video, email and verification
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Yellow.ai
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Conversational AI agents for customer and employee service
SaaS
