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Whinta

SaaS

Omnichannel messaging platform built on the WhatsApp Business API, with broadcasts, AI chatbots, a shared inbox, voice agents, RCS messaging and a unified API.

About Whinta

Whinta is a messaging platform for growth and support teams that run WhatsApp at scale. It is built on Meta's official WhatsApp Business API and offers broadcasts and campaigns, Ads that click through to WhatsApp, AI chatbots, a shared team inbox, templates, flows, payments and a product catalogue. Everything runs from one workspace with a single contact profile.

Beyond WhatsApp, Whinta Voice offers AI voice agents plus WhatsApp Business Calling, used to qualify leads and handle support, with call routing and handoff. RCS Business Messaging, in beta, sends verified, branded messages on Android with rich cards, carousels and suggested replies. Developers get a single API for all channels with webhooks, delivery status and SDKs.

Integrations include a WooCommerce plugin that keeps orders and shopper chat in one WhatsApp thread and a Contact Form 7 connection that starts a conversation from each form submission. The site lists a 7-day free trial and a pricing page, and offers guided onboarding.

Key features

  • WhatsApp broadcasts and campaigns
  • Ads that click through to WhatsApp
  • AI chatbot with shared team inbox
  • AI voice agents and WhatsApp Business Calling
  • RCS rich cards and carousels
  • One API across WhatsApp, voice and RCS
  • WooCommerce and Contact Form 7 integrations
  • Payments and catalogue inside WhatsApp

Good fit for

  • Online stores sending order updates over WhatsApp
  • Support teams sharing one WhatsApp inbox
Tags
whatsapp-business-api
omnichannel
chatbot
broadcasts
rcs
voice-agents
shared-inbox
woocommerce

Whinta: questions and answers

What is Whinta used for?
Whinta is an omnichannel messaging platform built on the WhatsApp Business API, with broadcasts, AI chatbots, a shared inbox, voice agents, RCS messaging and a unified API. It is a good fit for online stores sending order updates over WhatsApp and support teams sharing one WhatsApp inbox.
How much does Whinta cost?
Paid plans for Whinta start at ₹833 per month, and there is no free plan. A free trial is available.
Is Whinta open source?
No. Whinta is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, FreeScout and Libredesk.
What are some alternatives to Whinta?
Whinta competes with respond.io, Trengo and Gupshup.

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