What is Starko used for?

Starko is an omnichannel customer support platform that brings email, WhatsApp, Instagram, Viber, Slack and web chat together with an AI agent that answers from your knowledge base. It is a good fit for answering routine customer questions around the clock, consolidating messages from many apps into one inbox and giving agents consistent answers from verified content.

Yes. Starko has a free plan, and paid plans start at $19.85 per month. A free trial is also available.

Is Starko open source?

No. Starko is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Libredesk, UVdesk and Frappe Helpdesk.

What are some alternatives to Starko?

Starko competes with Gorgias, Fin and Tidio.

Starko: features, pricing and alternatives

About Starko

Starko is a helpdesk and customer support platform for businesses whose customers write on many channels. It collects messages from email, WhatsApp, Instagram, Viber, Slack and web chat in one shared inbox with full conversation context, including channels common in the Balkans, the Middle East and North Africa and Latin America. The pitch is that scattered messages and inconsistent answers from different documents cost trust, and a single source of truth fixes that.

An AI agent answers around the clock from the company's uploaded knowledge base and handles repetitive work such as FAQs, status updates and routing, while passing conversations that need a person to the right team member with context attached. Other pieces include a knowledge base, procedures, a ticketing system, integrations and analytics. The site says setup takes hours without engineering, and it offers a free trial and demo.

Key features

Unified inbox for WhatsApp, Instagram, Viber and email
AI agent answering from your knowledge base
Routing of complex chats to the right person
Knowledge base and procedures
Ticketing system and analytics
Slack and web chat support

Good fit for

Answering routine customer questions around the clock
Consolidating messages from many apps into one inbox
Giving agents consistent answers from verified content

Tags: customer-support; helpdesk; ai-agent; omnichannel; whatsapp; knowledge-base; ticketing; saas

Starko: questions and answers

What is Starko used for?: Starko is an omnichannel customer support platform that brings email, WhatsApp, Instagram, Viber, Slack and web chat together with an AI agent that answers from your knowledge base. It is a good fit for answering routine customer questions around the clock, consolidating messages from many apps into one inbox and giving agents consistent answers from verified content.
Is Starko free?: Yes. Starko has a free plan, and paid plans start at $19.85 per month. A free trial is also available.
Is Starko open source?: No. Starko is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Libredesk, UVdesk and Frappe Helpdesk.
What are some alternatives to Starko?: Starko competes with Gorgias, Fin and Tidio.