What is GhostChat used for?

GhostChat is a lightweight privacy-first live chat widget with an optional AI chatbot, a shared team inbox, no cookies and no visitor tracking, installed on your own site. It is a good fit for small sites needing chat without a cookie banner and agencies handling chat for several sites in one inbox.

Yes. GhostChat has a free plan, and paid plans start at $5 per month.

Is GhostChat open source?

No. GhostChat is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Live Helper Chat, Chatwoot and Libredesk.

What are some alternatives to GhostChat?

GhostChat competes with Tawk.to, Tidio and LiveChat.

GhostChat: features, pricing and alternatives

About GhostChat

GhostChat is a live chat widget that you install on your own website with one line. Visitors chat with your team from a shared inbox that can cover several sites, and the widget is described as setting no cookies and tracking nobody, so no cookie banner is needed. The homepage compares its widget at about 19 KB with a much heavier Intercom script.

An AI assistant is sold as a separate plan: you can use the vendor's AI or bring your own model, and it can answer common questions such as shipping details. Other features include a team inbox, identity verification and multi-site support, and the page quotes a verified WordPress.org review. Pricing is flat rather than per seat, with a free tier for one site. The author explains that the project grew from distrust of tracking in chat tools.

Key features

Live chat widget installed with one line
No cookies or visitor tracking
Shared inbox across multiple sites
Optional AI chatbot with your own model
Identity verification for logged-in users
Flat pricing with a free tier for one site

Good fit for

Small sites needing chat without a cookie banner
Agencies handling chat for several sites in one inbox

Tags: live-chat; chatbot; privacy; widget; customer-support; no-cookies

GhostChat: questions and answers

What is GhostChat used for?: GhostChat is a lightweight privacy-first live chat widget with an optional AI chatbot, a shared team inbox, no cookies and no visitor tracking, installed on your own site. It is a good fit for small sites needing chat without a cookie banner and agencies handling chat for several sites in one inbox.
Is GhostChat free?: Yes. GhostChat has a free plan, and paid plans start at $5 per month.
Is GhostChat open source?: No. GhostChat is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Live Helper Chat, Chatwoot and Libredesk.
What are some alternatives to GhostChat?: GhostChat competes with Tawk.to, Tidio and LiveChat.