What is Replio used for?

Replio builds Romanian-language AI support agents for online shops that answer from your catalog and documents, check orders and hand conversations to your team. It is a good fit for online shops answering stock and delivery questions around the clock, and passing complex cases to staff with full context.

How much does Replio cost?

Replio is a paid product with no free plan. Agent creation is free with a 14-day free trial; prices are listed on a separate page.

Is Replio open source?

No. Replio is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Live Helper Chat, ChatGPT-On-CS and Chatwoot.

What are some alternatives to Replio?

Replio competes with Tidio, Chatbase and Gorgias.

Replio: features, pricing and alternatives

About Replio

Replio is a hosted AI support agent for online shops in Romania, with its site in Romanian. You connect documents, links, FAQs and a product catalog from PrestaShop or WooCommerce, set the assistant's name, tone and rules, and add it to a site with one line of code. It answers repetitive questions about price, stock, delivery and returns in Romanian from your own data and does not invent answers.

On a product page it uses that product's context to answer with price, stock and a link. For configured PrestaShop or WooCommerce stores it can check order and AWB status after verifying identity by email. When a customer asks for a person or the bot is stuck, the conversation moves live to your team's inbox with full context. The platform includes analytics, CSAT scores, learning from your corrections and Stripe billing, and the site also lists uses in hospitality, education and fitness.

Key features

Romanian-language answers from your own data
PrestaShop and WooCommerce catalog sync
Order and AWB status checks with email verification
Live handoff to a human with context
Analytics and CSAT scores
One-line site installation

Good fit for

Online shops answering stock and delivery questions around the clock
Passing complex cases to staff with full context

Tags: customer-support; chatbot; romanian; prestashop; woocommerce; ai-agent; ecommerce

Replio: questions and answers

What is Replio used for?: Replio builds Romanian-language AI support agents for online shops that answer from your catalog and documents, check orders and hand conversations to your team. It is a good fit for online shops answering stock and delivery questions around the clock, and passing complex cases to staff with full context.
How much does Replio cost?: Replio is a paid product with no free plan. Agent creation is free with a 14-day free trial; prices are listed on a separate page.
Is Replio open source?: No. Replio is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Live Helper Chat, ChatGPT-On-CS and Chatwoot.
What are some alternatives to Replio?: Replio competes with Tidio, Chatbase and Gorgias.