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Qualaroo

SaaS

Qualaroo is a survey tool for collecting feedback from website visitors and app users through targeted on-site, in-app and email surveys.

qualaroo.com
Qualaroo homepage screenshot

About Qualaroo

Qualaroo is a hosted feedback tool that shows short surveys to people while they browse a website or use a mobile app. Teams use it to gather contextual opinions about content, products and the customer experience, and to measure scores such as Net Promoter Score.

The product includes an AI survey creator, AI sentiment analysis, branching between questions, nudges inside mobile apps, advanced user targeting, exit-intent surveys, A/B testing, branding controls and email surveys with web forms. An Identify API and heatmaps with session views add context about who is answering. Templates cover website feedback, product feedback, lead generation and UX research.

Qualaroo belongs to the ProProfs family of software, alongside a survey maker, help desk and CRM products. It is a commercial hosted service with a free way to get started and plans on its pricing page, and it suits product, UX and marketing teams that want feedback in context.

Key features

  • On-site and in-app feedback surveys
  • AI survey creator and sentiment analysis
  • Advanced user targeting rules
  • Exit-intent popup surveys
  • Question branching logic
  • A/B testing of surveys
  • Email surveys and web forms

Good fit for

  • →UX teams gathering feedback on a live site
  • →SaaS companies running in-app NPS surveys
  • →Marketers capturing leads with exit-intent prompts
Tags
surveys
user-feedback
nps
in-app-surveys
ux-research
website-feedback
saas

Qualaroo: questions and answers

What is Qualaroo used for?
Qualaroo is a survey tool for collecting feedback from website visitors and app users through targeted on-site, in-app and email surveys. It is a good fit for UX teams gathering feedback on a live site, SaaS companies running in-app NPS surveys and marketers capturing leads with exit-intent prompts.
Is Qualaroo free?
Yes. Qualaroo has a free plan, and paid plans start at $39.99 per month.
Is Qualaroo open source?
No. Qualaroo is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Qualaroo include Formbricks.
What are some alternatives to Qualaroo?
Qualaroo competes with Survicate, Sprig and Mopinion. For open-source options, see Enlisted's ranked list of open-source Qualaroo alternatives.

Open-source alternatives to Qualaroo

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SaaS alternatives to Qualaroo

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