What is SurveyMonkey used for?

SurveyMonkey is an online survey platform with AI help, hundreds of templates and tools for customer and employee feedback, market research and registrations. It is a good fit for customer satisfaction and NPS surveys, employee feedback and evaluations, and event registrations and market research.

Is SurveyMonkey free?

Yes. SurveyMonkey has a free plan, and paid plans start at $25 per seat per month.

Is SurveyMonkey open source?

No. SurveyMonkey is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to SurveyMonkey include Formbricks, FormsLab and HeyForm.

What are some alternatives to SurveyMonkey?

SurveyMonkey competes with Typeform, Qualtrics and Alchemer. For open-source options, see Enlisted's ranked list of open-source SurveyMonkey alternatives.

SurveyMonkey: features, pricing and alternatives

About SurveyMonkey

SurveyMonkey is a commercial survey and forms platform. Organizations use it to ask customers, employees, event attendees and research panels questions, then analyze the answers, and individuals can get started for free.

The vendor highlights AI assistance for building surveys and a library of more than 400 templates, including customer satisfaction, RSVP, 360-degree employee evaluation and event registration. Use cases include net promoter score, market research, registration forms, event feedback, customer satisfaction and employee feedback. The product family also lists LaunchPad, GetFeedback and Wufoo, along with features such as integrations, a research panel and admin and security controls.

SurveyMonkey is hosted, proprietary software with a pricing page and an enterprise offering, and it cannot be self-hosted. It suits marketing, customer experience, HR and IT teams that run surveys regularly and want ready-made questionnaires and reporting.

Key features

Survey builder with AI assistance
More than 400 survey templates
Research panel for market research
Net promoter score and satisfaction surveys
Integrations with business tools
Admin and security controls

Good fit for

→Customer satisfaction and NPS surveys
→Employee feedback and evaluations
→Event registrations and market research

Tags: surveys; forms; feedback; market-research; nps; templates

SurveyMonkey: questions and answers

What is SurveyMonkey used for?: SurveyMonkey is an online survey platform with AI help, hundreds of templates and tools for customer and employee feedback, market research and registrations. It is a good fit for customer satisfaction and NPS surveys, employee feedback and evaluations, and event registrations and market research.
Is SurveyMonkey free?: Yes. SurveyMonkey has a free plan, and paid plans start at $25 per seat per month.
Is SurveyMonkey open source?: No. SurveyMonkey is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to SurveyMonkey include Formbricks, FormsLab and HeyForm.
What are some alternatives to SurveyMonkey?: SurveyMonkey competes with Typeform, Qualtrics and Alchemer. For open-source options, see Enlisted's ranked list of open-source SurveyMonkey alternatives.