What is Qualtrics used for?

Qualtrics is an experience management platform with survey tools for market research, customer experience and employee programs at large organizations. It is a good fit for customer experience measurement programs, and academic and market research surveys.

How much does Qualtrics cost?

Qualtrics doesn't publish fixed prices; pricing is quoted on request.

Is Qualtrics open source?

No. Qualtrics is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Qualtrics include Formbricks, LimeSurvey and SurveyKing.

What are some alternatives to Qualtrics?

Qualtrics competes with SurveyMonkey, Medallia and InMoment. For open-source options, see Enlisted's ranked list of open-source Qualtrics alternatives.

Qualtrics: features, pricing and alternatives

About Qualtrics

Qualtrics is a commercial experience management, or XM, platform known above all for its survey software. Organizations use it to collect feedback from customers, employees and research panels, and to analyze the results to understand what people think and why.

The vendor now describes an XM Data and AI platform that combines its accumulated experience data with AI to simulate experiences, predict what comes next and recommend action. It says enterprises, governments and healthcare organizations run sensitive programs on it. Qualtrics is a hosted service sold through demos and sales conversations, mostly to large organizations, universities and research teams.

Key features

Survey design and distribution
Customer experience programs
Employee experience feedback
AI-driven analysis and predictions
Reporting for research and CX teams

Good fit for

→Customer experience measurement programs
→Academic and market research surveys

Tags: surveys; experience-management; market-research; customer-experience; employee-feedback; enterprise; ai

Qualtrics: questions and answers

What is Qualtrics used for?: Qualtrics is an experience management platform with survey tools for market research, customer experience and employee programs at large organizations. It is a good fit for customer experience measurement programs, and academic and market research surveys.
How much does Qualtrics cost?: Qualtrics doesn't publish fixed prices; pricing is quoted on request.
Is Qualtrics open source?: No. Qualtrics is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Qualtrics include Formbricks, LimeSurvey and SurveyKing.
What are some alternatives to Qualtrics?: Qualtrics competes with SurveyMonkey, Medallia and InMoment. For open-source options, see Enlisted's ranked list of open-source Qualtrics alternatives.