What is Moveworks used for?

Moveworks is an enterprise AI assistant and search platform that helps employees find answers and automate IT, HR and other tasks across business apps, now part of ServiceNow. It is a good fit for automating IT support requests, employee self-service for HR questions and streamlining employee onboarding.

How much does Moveworks cost?

Moveworks doesn't publish fixed prices; pricing is quoted on request.

Is Moveworks open source?

No. Moveworks is proprietary (closed-source) software. Open-source alternatives to Moveworks include Onyx, Agno Scout and Xyne.

What are some alternatives to Moveworks?

Moveworks competes with Glean, Microsoft Copilot Studio and ServiceNow. For open-source options, see Enlisted's ranked list of open-source Moveworks alternatives.

Moveworks: features, pricing and alternatives

About Moveworks

Moveworks is a commercial AI assistant platform for a company's workforce. Employees ask questions or request tasks in natural language, and the assistant searches connected systems and acts on their behalf, which is aimed at reducing the load on IT, HR and other support teams. The homepage states that ServiceNow has acquired Moveworks.

The platform is made up of several parts: an AI Assistant, Enterprise Search, a reasoning engine, Tool Studio and Knowledge Studio for building actions and managing content, employee experience insights, an AI agent marketplace, integrations and a developer hub. A productivity boost feature and trust and security controls are listed as well.

Solutions are grouped for ServiceNow customers, including ITSM automation, service management, onboarding, self-service, IAM modernization and IT cost optimization, and by department across IT, HR, finance, engineering, sales and marketing. Industry pages cover government, manufacturing, financial services, healthcare and retail. Prospective buyers can request a demo.

Key features

Conversational AI assistant for employees
Enterprise search across connected business apps
Tool Studio for building assistant actions
Knowledge Studio for managing content
AI agent marketplace
Employee experience analytics
ServiceNow workflow integration

Good fit for

→Automating IT support requests
→Employee self-service for HR questions
→Streamlining employee onboarding

Tags: ai-assistant; enterprise-search; employee-support; itsm; servicenow; agentic-ai; enterprise

Moveworks: questions and answers

What is Moveworks used for?: Moveworks is an enterprise AI assistant and search platform that helps employees find answers and automate IT, HR and other tasks across business apps, now part of ServiceNow. It is a good fit for automating IT support requests, employee self-service for HR questions and streamlining employee onboarding.
How much does Moveworks cost?: Moveworks doesn't publish fixed prices; pricing is quoted on request.
Is Moveworks open source?: No. Moveworks is proprietary (closed-source) software. Open-source alternatives to Moveworks include Onyx, Agno Scout and Xyne.
What are some alternatives to Moveworks?: Moveworks competes with Glean, Microsoft Copilot Studio and ServiceNow. For open-source options, see Enlisted's ranked list of open-source Moveworks alternatives.