About Yapper
Yapper is an AI receptionist built for small service businesses such as plumbers, HVAC firms, roofers, electricians, garage door and auto repair shops, landscapers, pest control and locksmiths. It picks up each call within three rings, records the job and sends you a text saying who phoned, so work is not lost while you are with a customer. The voice AI handles interruptions and follow-up questions in real time and says it never pretends to be a person.
It captures what the caller needs, how urgent it is, their contact details and preferred appointment times so you can confirm quickly. Every call has a searchable transcript in the dashboard, with summaries and to-dos delivered to your inbox or CRM. Smart emergency detection transfers urgent calls to your cell and whispers a quick brief before you say hello, while routine requests wait until morning.
Setup takes about five minutes: paste your website URL so it learns your hours, services and location, get a dedicated number and forward calls to it or use it as your main line. Pricing starts at $199 per month, and calls are not billed individually, and there is a 7-day free trial that needs no credit card.
Key features
- Answers calls within three rings, 24/7
- Captures job details and appointment requests
- Searchable transcripts of every call
- Summaries sent to email or CRM
- Emergency detection with transfer to your phone
- Learns your business from your website URL
- Dedicated phone number with call forwarding
Good fit for
- Solo plumbers and HVAC crews missing calls on jobs
- Roofers and contractors capturing after-hours leads
Yapper: questions and answers
- What is Yapper used for?
- Yapper is an AI phone receptionist for small trades and service businesses that answers calls day and night, captures job details, flags emergencies and texts you a summary. It is a good fit for solo plumbers and HVAC crews missing calls on jobs, and roofers and contractors capturing after-hours leads.
- How much does Yapper cost?
- Paid plans for Yapper start at $199 per month, and there is no free plan. A free trial is available.
- Is Yapper open source?
- No. Yapper is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.
- What are some alternatives to Yapper?
- Yapper competes with Retell AI, Vapi and Dialpad.
Open-source alternatives to Yapper
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Chatwoot
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Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 38k
UVdesk
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UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
GLPI
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GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Serv
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Zammad
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Zammad is a web based open source helpdesk/customer support system.
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Fider
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Open platform to collect and prioritize feedback
AGPL-3.0vs Canny★ 4.6k
FreeScout
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FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
AGPL-3.0vs Help Scout★ 4.6k
SaaS alternatives to Yapper
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Retell AI
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Dialpad
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Cloud phone and contact center with AI call transcription
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Aircall
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Cloud phone system for sales and support teams with CRM integrations
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Podium
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ZoidAI
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AI voice agent that answers business phone calls 24/7, handles patient inquiries and schedules appointments
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