What is Retell AI used for?

Retell AI is a platform for building, deploying and monitoring AI voice agents that answer and place phone calls for businesses. It is a good fit for AI receptionist for small businesses, lead qualification calls at scale, and after-hours customer service and answering.

How much does Retell AI cost?

Retell AI is a paid product with no free plan. Pay as you go at $0.07 to $0.31 per minute for voice agents, with $10 in free credits to start. Enterprise pricing is custom.

Is Retell AI open source?

No. Retell AI is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Retell AI include Dograh.

What are some alternatives to Retell AI?

Retell AI competes with Vapi, ElevenLabs and Voiceflow. For open-source options, see Enlisted's ranked list of open-source Retell AI alternatives.

Retell AI: features, pricing and alternatives

About Retell AI

Retell AI is a commercial platform for automating phone calls with AI voice agents. Businesses use it to build agents that can answer incoming calls, make outbound calls and complete tasks during the conversation, and to hand the call to a person when needed. It is a hosted service, with a live demo and a free way to start trying it.

The feature set spans building, deploying and monitoring. Building covers call transfer between AI and humans, appointment booking against availability, knowledge bases, and navigation of keypad phone menus. Deployment covers batch calling for high-volume campaigns, branded caller ID and verified phone numbers to reduce spam flags. Post-call analysis and AI-based quality assurance help teams review results.

Typical applications listed by the vendor include AI receptionists, answering services, lead qualification, customer service and dispatch, in industries such as healthcare, financial services, insurance, logistics and travel. Integrations are available with tools like Twilio, Vonage, HubSpot, Make, n8n and Go High Level, and certified partners can build solutions for customers.

Key features

AI voice agents for inbound and outbound calls
Call transfer between AI and human agents
Appointment booking with availability checks
Knowledge base for answering from existing content
Batch calling for high-volume campaigns
Post-call analysis and AI quality assurance
Branded caller ID and verified numbers

Good fit for

→AI receptionist for small businesses
→Lead qualification calls at scale
→After-hours customer service and answering
→Appointment scheduling for healthcare clinics

Tags: voice-ai; phone-agents; call-automation; ai-receptionist; lead-qualification; customer-service; telephony

Retell AI: questions and answers

What is Retell AI used for?: Retell AI is a platform for building, deploying and monitoring AI voice agents that answer and place phone calls for businesses. It is a good fit for AI receptionist for small businesses, lead qualification calls at scale, and after-hours customer service and answering.
How much does Retell AI cost?: Retell AI is a paid product with no free plan. Pay as you go at $0.07 to $0.31 per minute for voice agents, with $10 in free credits to start. Enterprise pricing is custom.
Is Retell AI open source?: No. Retell AI is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Retell AI include Dograh.
What are some alternatives to Retell AI?: Retell AI competes with Vapi, ElevenLabs and Voiceflow. For open-source options, see Enlisted's ranked list of open-source Retell AI alternatives.