About Vozexo
Vozexo is a hosted AI voice agent that handles phone calls for service businesses, with pages for plumbers, HVAC firms, electricians, law firms, healthcare and dental practices, real estate agencies and property managers. It works as a receptionist for incoming calls and as a caller for outbound follow-up, and everything is managed from one dashboard.
On inbound calls it answers around the clock, asks qualifying questions, checks calendar availability and books appointments during the conversation. It routes by intent, for example sending a sales request to the sales team or opening a ticket for support, filters spam and robocalls, and hands urgent calls to a person with a briefing. Outbound, it calls back new leads, confirms appointments, re-engages past customers and runs post-service feedback surveys.
A long-term memory feature recognizes returning callers and pulls up their history and preferences, and call outcomes are written back to a CRM in both directions. Conversations can last up to 30 minutes, and prompt templates with variables such as the company name let you set up an agent quickly. Vozexo is a commercial service with a separate pricing page.
Key features
- Answers inbound calls around the clock
- Qualifies leads with automatic questions
- Books appointments against your calendar
- Routes or transfers calls by caller intent
- Outbound follow-up and appointment confirmation calls
- Spam and robocall screening
- Caller memory with two-way CRM sync
- Prompt templates with custom variables
Good fit for
- Plumbing and HVAC firms catching missed calls
- Law firms and dental practices handling intake
- Re-engaging past customers by phone
Vozexo: questions and answers
- What is Vozexo used for?
- Vozexo is an AI voice agent that answers inbound calls, qualifies leads and books appointments, then calls back to follow up, with caller history remembered between calls. It is a good fit for plumbing and HVAC firms catching missed calls, law firms and dental practices handling intake, and re-engaging past customers by phone.
- How much does Vozexo cost?
- Vozexo is a paid product with no free plan.
- Is Vozexo open source?
- No. Vozexo is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.
- What are some alternatives to Vozexo?
- Vozexo competes with Retell AI, Vapi and Dialpad.
Open-source alternatives to Vozexo
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Chatwoot
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Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 38k
UVdesk
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UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
GLPI
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GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Serv
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Zammad
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Zammad is a web based open source helpdesk/customer support system.
AGPL-3.0vs Zendesk★ 6k
Fider
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Open platform to collect and prioritize feedback
AGPL-3.0vs Canny★ 4.6k
FreeScout
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FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
AGPL-3.0vs Help Scout★ 4.6k
SaaS alternatives to Vozexo
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Retell AI
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Platform for building AI phone agents for call handling
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Vapi
AI Tools
Developer platform for building and deploying voice AI agents
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Dialpad
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Cloud phone and contact center with AI call transcription
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Quo
Team Chat
Business phone system with calls, texts and shared inboxes, formerly OpenPhone
SaaS
VoiceFleet
Customer Support
AI voice receptionist for small businesses that answers missed calls
SaaSScalemove
Customer Support
AI virtual receptionist for UK businesses that answers calls, books appointments and transfers urgent calls
SaaS

