What is Ten Hands used for?

Ten Hands is an AI phone assistant for trades and small service businesses that answers calls, books jobs, gives quotes and confirms by email around the clock. It is a good fit for plumbers and electricians missing calls on site, booking appointments outside office hours, and small service businesses without a receptionist.

Yes. Ten Hands has a free plan, and paid plans start at $49 per month.

Is Ten Hands open source?

No. Ten Hands is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.

What are some alternatives to Ten Hands?

Ten Hands competes with Quo, Dialpad and Retell AI.

Ten Hands: features, pricing and alternatives

About Ten Hands

Ten Hands is a hosted AI call-answering service aimed at tradespeople such as plumbers, electricians, HVAC technicians, roofers, locksmiths and landscapers, as well as other small, appointment-based businesses. It picks up incoming calls so that jobs are not missed while the owner is busy working.

In the sample call on the page, a customer reports a flooding sink and asks for a slot that afternoon. The assistant locates the address, notices the technician is already booked, proposes another time, books the job and sends a confirmation email. It also handles general questions, customer queries and quotes, and keeps the owner updated.

Setup is described as taking about two minutes and the service as working 24 hours a day. A free allowance of 20 minutes per month is included, and the site has a pricing page, an affiliate program and an option to book a demo.

Key features

AI answering of incoming business calls
Job booking with suggested alternative times
Address capture during the call
Confirmation emails sent after booking
Answers to common customer questions
Quote handling over the phone
Updates to the owner while on a job

Good fit for

Plumbers and electricians missing calls on site
Booking appointments outside office hours
Small service businesses without a receptionist

Tags: ai-receptionist; phone-assistant; booking; trades; voice-ai; small-business; call-answering

Ten Hands: questions and answers

What is Ten Hands used for?: Ten Hands is an AI phone assistant for trades and small service businesses that answers calls, books jobs, gives quotes and confirms by email around the clock. It is a good fit for plumbers and electricians missing calls on site, booking appointments outside office hours, and small service businesses without a receptionist.
Is Ten Hands free?: Yes. Ten Hands has a free plan, and paid plans start at $49 per month.
Is Ten Hands open source?: No. Ten Hands is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.
What are some alternatives to Ten Hands?: Ten Hands competes with Quo, Dialpad and Retell AI.