About Sinalio
Sinalio places a widget inside a SaaS application that shows product updates and collects suggestions and issues, attaching page and environment context such as the current URL, environment, widget version and a trusted timestamp. An optional external user reference can be supplied by your product when it has a safe identity source, and users do not need a Sinalio account.
Each environment gets a different public key, so you can verify in Sandbox before activating Production, and installation can be done with a coding-agent prompt or manually. New feedback can be sent to a webhook, with destinations for GitHub, Linear, Jira, Trello, Slack, Microsoft Teams, Discord, email and others listed as in validation or under review in an Alpha. The account is free, while creating a workspace requires choosing a plan and entering a card through Stripe Checkout, followed by a 14-day trial.
Key features
- In-app feedback widget with page context
- Product updates shown in the same widget
- Separate Sandbox and Production keys
- Webhook notifications for new feedback
- Optional external user reference
- Coding-agent installation prompt
Good fit for
- Collecting suggestions with context inside a SaaS
- Announcing product changes to users
Sinalio: questions and answers
- What is Sinalio used for?
- Sinalio is an in-app feedback widget and changelog for SaaS products that collects suggestions with page context and publishes product updates in the same widget. It is a good fit for collecting suggestions with context inside a SaaS and announcing product changes to users.
- How much does Sinalio cost?
- Paid plans for Sinalio start at $34.90 per month, and there is no free plan. A free trial is available.
- Is Sinalio open source?
- No. Sinalio is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.
- What are some alternatives to Sinalio?
- Sinalio competes with Canny, Featurebase and Frill.
Open-source alternatives to Sinalio
See all
Fider
Customer Support
Open platform to collect and prioritize feedback
AGPL-3.0vs Canny★ 4.6k
Chatwoot
Customer Support
Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 38k
UVdesk
Customer Support
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
GLPI
Customer Support
GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Serv
GPL-3.0vs ServiceNow★ 6.4k
Zammad
Customer Support
Zammad is a web based open source helpdesk/customer support system.
AGPL-3.0vs Zendesk★ 6k
FreeScout
Customer Support
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
AGPL-3.0vs Help Scout★ 4.6k
SaaS alternatives to Sinalio
See all
Canny
Project Management
Feedback boards and roadmaps for collecting feature requests
SaaS
Featurebase
Project Management
Customer feedback, help center and changelog platform for software teams
SaaS
Frill
Project Management
Feedback board, public roadmap and changelog tool for product teams
SaaS
Userback
Testing & QA
Visual feedback widget with session replay and screenshot bug reports
SaaS
Gleap
Testing & QA
Bug reporting, in-app feedback and support widget for software teams
SaaS
Reqio
Customer Support
Embedded two-way feedback loop where each submission opens a thread and users hear when things ship
SaaS

