About Reqio
Reqio is a hosted feedback and request tool installed with one script tag. Visitors choose to make a request, report something broken or share feedback. Ideas go to a public board and everything else to a private thread, and each submission lands in an inbox as a managed card with category, status, context and upvotes. When the team replies and marks an item completed, the reporter gets an in-product notification and an email saying it shipped.
A built-in MCP server over OAuth 2.1 exposes 42 tools so Claude, Cursor or another agent can list requests, reply to conversations and work through bugs. Permissions are role-gated and mirror the dashboard, no tools exist for billing, project deletion or token issuance, and destructive actions need confirmation. The site pitches the loop of a user report, a pull request from your own agent and a notification to the reporter after merge.
Key features
- Feedback widget from one script tag
- Public board for ideas, private threads for bugs
- Reporter notified when an item ships
- Request cards with votes and status
- MCP server with 42 role-gated tools
- Destructive actions require confirmation
Good fit for
- SaaS teams closing the loop with users who report bugs
- Letting a coding agent triage incoming requests
Reqio: questions and answers
- What is Reqio used for?
- Reqio is an embeddable feedback widget where each submission opens a thread, bug reports can reach your coding agent through MCP, and reporters hear when changes ship. It is a good fit for SaaS teams closing the loop with users who report bugs and letting a coding agent triage incoming requests.
- Is Reqio free?
- Yes. Reqio has a free plan, and paid plans start at $41 per month.
- Is Reqio open source?
- No. Reqio is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Fider, Chatwoot and UVdesk.
- What are some alternatives to Reqio?
- Reqio competes with Canny, Featurebase and Frill.
Open-source alternatives to Reqio
See all
Fider
Customer Support
Open platform to collect and prioritize feedback
AGPL-3.0vs Canny★ 4.6k
Chatwoot
Customer Support
Find answers on Chatwoot Help Center. Read product documentation, self-hosted installation
OSSvs Intercom★ 38k
UVdesk
Customer Support
UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed
OSL-3.0vs Zendesk★ 20k
Zammad
Customer Support
Zammad is a web based open source helpdesk/customer support system.
AGPL-3.0vs Zendesk★ 6k
FreeScout
Customer Support
FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox
AGPL-3.0vs Help Scout★ 4.6k
Frappe Helpdesk
Customer Support
Modern, Streamlined, Free and Open Source Customer Service Software
AGPL-3.0vs Zendesk★ 3.4k
SaaS alternatives to Reqio
See all
Canny
Project Management
Feedback boards and roadmaps for collecting feature requests
SaaS
Featurebase
Project Management
Customer feedback, help center and changelog platform for software teams
SaaS
Frill
Project Management
Feedback board, public roadmap and changelog tool for product teams
SaaS
Userback
Testing & QA
Visual feedback widget with session replay and screenshot bug reports
SaaS
Usersnap
Testing & QA
Visual bug reporting and customer feedback tool for websites
SaaS
Productboard
Project Management
Product management platform for collecting feedback and building roadmaps
SaaS

