What is SavesHQ used for?

SavesHQ is a retention tool that intercepts subscription cancel clicks with exit surveys and applies Stripe discounts or billing pauses to keep customers. It is a good fit for reducing voluntary subscription churn, offering discounts to price-sensitive cancelers and collecting cancellation reasons.

Yes. SavesHQ has a free plan, and paid plans start at $9 per month. A free trial is also available.

Is SavesHQ open source?

No. SavesHQ is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.

What are some alternatives to SavesHQ?

SavesHQ competes with CancelFlow, Baremetrics and ChurnZero.

SavesHQ: features, pricing and alternatives

About SavesHQ

SavesHQ intercepts the cancellation click in a SaaS product before it lands. A survey asks why the customer is leaving, and then a Stripe discount or a billing pause is applied to keep the subscription alive. It is aimed at indie hackers and small SaaS teams that bill through Stripe, and it lists Paddle, Lemon Squeezy, Razorpay and universal webhooks as other connection options.

Setup is to connect Stripe through OAuth, which is read-only until you approve an offer, and to paste one script tag before your existing cancel button. Survey flows can be customized by adding questions and reasons in the dashboard, offers can be Stripe coupons or automatic billing pauses, and an analytics view tracks saves, cancellations and reason breakdowns. Real-time notifications alert you when a cancellation is intercepted or saved. The site describes setup as taking under five minutes and offers early-bird pricing of $9 a month that includes a 14-day free trial.

Key features

Cancellation click interception
Dynamic exit survey flows
Stripe coupon offers and billing pauses
One script tag integration
Analytics on saves and cancellation reasons
Real-time alerts for intercepted cancellations

Good fit for

Reducing voluntary subscription churn
Offering discounts to price-sensitive cancelers
Collecting cancellation reasons

Tags: churn; stripe; cancellation-flow; retention; subscriptions; saas

SavesHQ: questions and answers

What is SavesHQ used for?: SavesHQ is a retention tool that intercepts subscription cancel clicks with exit surveys and applies Stripe discounts or billing pauses to keep customers. It is a good fit for reducing voluntary subscription churn, offering discounts to price-sensitive cancelers and collecting cancellation reasons.
Is SavesHQ free?: Yes. SavesHQ has a free plan, and paid plans start at $9 per month. A free trial is also available.
Is SavesHQ open source?: No. SavesHQ is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.
What are some alternatives to SavesHQ?: SavesHQ competes with CancelFlow, Baremetrics and ChurnZero.