About Helpy Travel
Helpy Travel is a web-based digital guidebook for short-stay hosts. You publish a multilingual guide for guests on a property subdomain, and guests open it by link or QR code in a browser without installing an app. It works alongside Airbnb, Booking.com and Vrbo listings.
Guides cover Wi-Fi, check-in and check-out, the room, experiences, services and tips, and an AI concierge answers repetitive guest questions. You can paste a public listing link to preview a guide before signing up, and a full import needs sign-up and a content-rights confirmation. Hosts can also sell services and recommendations, with a dashboard showing sales, interest, QR code access and activities discovered, and payments handled by Stripe.
One guide is free, with a flat-price Pro plan for larger portfolios. The site is offered in English, Italian, Spanish, German and French and publishes comparisons with Touch Stay and GuestIntro, which suits hosts weighing guidebook tools.
Key features
- Shareable web guest guide with QR access
- AI concierge for guest questions
- Guides in several languages
- Guide preview from a listing link
- Bookable services and recommendations
- Dashboard for sales and guide activity
Good fit for
- Hosts cutting repetitive check-in questions
- Property managers running guides for many rentals
Helpy Travel: questions and answers
- What is Helpy Travel used for?
- Helpy Travel creates a shareable web guide for rental guests, with an AI concierge, that opens from a link or QR code without any app. It is a good fit for hosts cutting repetitive check-in questions and property managers running guides for many rentals.
- Is Helpy Travel free?
- Yes. Helpy Travel has a free plan, and paid plans start at €14.99 per month.
- Is Helpy Travel open source?
- No. Helpy Travel is proprietary (closed-source) software and can't be self-hosted. In the Customer Support category, open-source options include Chatwoot, UVdesk and GLPI.
- What are some alternatives to Helpy Travel?
- Other SaaS products in the Customer Support category include HotelBase, 8call and Ada.
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