What is Gengo used for?

Gengo is a pay-per-word human translation service with an API, covering websites, apps and general content. It is a good fit for translating website and app content, translating customer support content in Zendesk, and developers automating translation orders.

How much does Gengo cost?

Gengo is a paid product with no free plan. Human translation priced per word: Standard from $0.09 and Advanced from $0.18, with no minimum spend or setup fees. Additional services such as proofreading go through sales.

Is Gengo open source?

No. Gengo is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Gengo include LibreTranslate and Lingo.dev.

What are some alternatives to Gengo?

Gengo competes with Smartcat, Translated and Lionbridge. For open-source options, see Enlisted's ranked list of open-source Gengo alternatives.

Gengo: features, pricing and alternatives

About Gengo

Gengo is a commercial online translation service that uses a global community of translators to deliver human translations. Customers upload files or send text through the website or an API, and translators can start many orders within minutes.

Its services include general translation, website localization, app localization and content services, with solutions for platforms such as Magento, SendGrid, WordPress, YouTube and Zendesk. Industry coverage includes ecommerce, travel and hospitality, media, games, marketing, technology, finance and legal. A page lists the supported languages and pricing, and the company has also published white papers on generative AI training data.

Gengo is proprietary software and services delivered as a hosted platform. It suits developers and businesses that want an on-demand translation workflow connected to their own systems through an API.

Key features

Human translation ordered online
Translation API for developers
Website and app localization services
Platform integrations like WordPress and Zendesk
Pay-per-word pricing model
Support for many languages

Good fit for

→Translating website and app content
→Translating customer support content in Zendesk
→Developers automating translation orders

Tags: translation; human-translation; api; localization; website-translation; app-localization; pay-per-word

Gengo: questions and answers

What is Gengo used for?: Gengo is a pay-per-word human translation service with an API, covering websites, apps and general content. It is a good fit for translating website and app content, translating customer support content in Zendesk, and developers automating translation orders.
How much does Gengo cost?: Gengo is a paid product with no free plan. Human translation priced per word: Standard from $0.09 and Advanced from $0.18, with no minimum spend or setup fees. Additional services such as proofreading go through sales.
Is Gengo open source?: No. Gengo is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to Gengo include LibreTranslate and Lingo.dev.
What are some alternatives to Gengo?: Gengo competes with Smartcat, Translated and Lionbridge. For open-source options, see Enlisted's ranked list of open-source Gengo alternatives.