What is Appbot used for?

Appbot provides tools for analyzing app reviews and ratings from iOS, Google Play, Windows, and MacOS stores. It is a good fit for product managers making data-driven roadmap decisions; developers closing the feedback loop to spot bugs faster; and customer support teams providing faster, more effective replies.

Is Appbot open source?

No. Appbot is proprietary (closed-source) software. In the Analytics category, open-source options include Umami, Plausible and Matomo.

Appbot: features, pricing and alternatives

About Appbot

Appbot is a tool for mobile teams to monitor and analyze app reviews and ratings from multiple app stores. It offers features such as sentiment analysis, text analysis, and dashboards to track user feedback.

The platform includes AI-powered tools for replying to reviews, asking questions about reviews in plain language, and integrating with services like Slack, Zendesk, and Zapier. It is designed for product managers, developers, and customer support teams.

Key features

Reply to reviews with automated, AI-generated, and canned reply tools for iOS and Google Play
Sentiment analysis tools to visualize trends in sentiment across app reviews
Text analysis tools to see which words, phrases, and topics drive 1 and 5-star reviews
Monitor app store reviews from iOS, Google Play, Windows, and MacOS
Competitor analysis to compare stars, sentiment, and topics with other apps
RESTful API for exporting app review and ratings data

Good fit for

Product managers making data-driven roadmap decisions
Developers closing the feedback loop to spot bugs faster
Customer support teams providing faster, more effective replies

Tags: app reviews; ratings analysis; sentiment analysis; mobile teams; customer feedback; ai replies

Appbot: questions and answers

What is Appbot used for?: Appbot provides tools for analyzing app reviews and ratings from iOS, Google Play, Windows, and MacOS stores. It is a good fit for product managers making data-driven roadmap decisions; developers closing the feedback loop to spot bugs faster; and customer support teams providing faster, more effective replies.
Is Appbot open source?: No. Appbot is proprietary (closed-source) software. In the Analytics category, open-source options include Umami, Plausible and Matomo.
What are some alternatives to Appbot?: Appbot competes with Proven.