About 8x8
8x8 is a commercial cloud communications platform that brings a business phone system, team chat and video meetings under one vendor. It is aimed at organizations that want calling and messaging delivered as a subscription service rather than as hardware they run themselves.
The company's website was unavailable when this entry was prepared, so the details of its plans, contact center options and pricing are not covered here. Check the vendor's own site for the current feature list, supported countries and what each subscription tier includes.
Key features
- Cloud business phone service
- Team chat and messaging
- Video meetings for teams
- Single vendor for voice, chat and video
Good fit for
- →Replacing an on-premises phone system with cloud calling
- →Combining calling, chat and meetings for one team
- Tags
- voip
- business-phone
- team-chat
- video-meetings
- unified-communications
- cloud
8x8: questions and answers
- What is 8x8 used for?
- 8x8 is a cloud communications platform that combines business phone service, team chat and video meetings for organizations. It is a good fit for replacing an on-premises phone system with cloud calling; and combining calling, chat and meetings for one team.
- How much does 8x8 cost?
- 8x8 is a paid product with no free plan.
- Is 8x8 open source?
- No. 8x8 is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to 8x8 include Linphone, Asterisk and FusionPBX.
- What are some alternatives to 8x8?
- 8x8 competes with RingCentral, Zoom and Dialpad. For open-source options, see Enlisted's ranked list of open-source 8x8 alternatives.
Open-source alternatives to 8x8
See all
Linphone
Team Chat
Linphone is a free VoIP and video softphone based on the SIP protocol. Mirror of git://git
GPL-3.0vs RingCentral★ 507
Asterisk
Team Chat
The official Asterisk Project repository.
OSSvs RingCentral★ 3.6k
FusionPBX
Team Chat
Official FusionPBX - A full-featured domain based multi-tenant PBX and voice switch for Fr
OSSvs RingCentral★ 1.1k
Rocket.Chat
Team Chat
The Secure CommsOS™ for mission-critical operations
OSSvs Slack★ 46k
Mattermost
Team Chat
Mattermost is an open source platform for secure collaboration across the entire software
OSSvs Slack★ 39k
Zulip
Team Chat
Zulip server and web application. Open-source team chat that helps teams stay productive a
Apache-2.0vs Slack★ 26k
SaaS alternatives to 8x8
See all
RingCentral
Team Chat
Business phone, messaging and video meetings in a unified communications platform
SaaS
Zoom
Video Conferencing
Zoom is a communications platform for video meetings, team chat, phone, webinars, whiteboards and events, with apps for desktop and mobile.
SaaS
Dialpad
Customer Support
Cloud phone and contact center with AI call transcription
SaaS
Microsoft Teams
Team Chat
Microsoft Teams is Microsoft's workspace for chat, video meetings and file collaboration, closely tied to Microsoft 365.
SaaS
Nextiva
Team Chat
Business communication platform with VoIP, team messaging and video
SaaS
Vonage Business
Team Chat
Cloud phone, messaging and meetings for business with API integrations
SaaS

