What is SiteSay used for?

SiteSay is an embeddable feedback widget that collects bug reports, ideas and screenshots with JS errors and device data attached, aimed at freelancers, agencies and small teams. It is a good fit for agencies gathering feedback on client sites, indie developers triaging bug reports and small businesses collecting feature requests.

How much does SiteSay cost?

Paid plans for SiteSay start at £4.99 per month, and there is no free plan.

Is SiteSay open source?

No. SiteSay is proprietary (closed-source) software and can't be self-hosted. In the Forms & Surveys category, open-source options include Formbricks, Typebot and HeyForm.

What are some alternatives to SiteSay?

SiteSay competes with Hotjar, Userback and Usersnap.

SiteSay: features, pricing and alternatives

About SiteSay

SiteSay is a lightweight feedback widget that you add to a website with a single script tag. A floating button lets visitors report bugs, request features or leave general feedback without leaving the page, and each report arrives with technical context already attached, so you do not have to ask users what went wrong.

Visitors can mark off any part of the screen to attach as a screenshot, and JavaScript errors are captured automatically and attached to the report along with browser and device data. The widget is described as 4.33kB gzipped and needs no build step. Setup means creating a project in the dashboard, copying the embed snippet and pasting it into your site.

SiteSay compares itself with full error-monitoring platforms such as Sentry and with visual annotation tools such as Marker.io and Userback. It covers bug reports and feedback rather than tracing or performance monitoring, and it targets indie developers, freelancers, agencies and small businesses. It is a hosted service with a 14-day free trial.

Key features

Floating widget for bugs, ideas and feedback
Region-select screenshot capture
Automatic JavaScript error capture on every report
Browser and device data attached to reports
Single script tag embed with no build step
Small 4.33kB gzipped widget footprint

Good fit for

Agencies gathering feedback on client sites
Indie developers triaging bug reports
Small businesses collecting feature requests

Tags: feedback-widget; bug-reports; screenshots; console-errors; user-feedback; website-widget

SiteSay: questions and answers

What is SiteSay used for?: SiteSay is an embeddable feedback widget that collects bug reports, ideas and screenshots with JS errors and device data attached, aimed at freelancers, agencies and small teams. It is a good fit for agencies gathering feedback on client sites, indie developers triaging bug reports and small businesses collecting feature requests.
How much does SiteSay cost?: Paid plans for SiteSay start at £4.99 per month, and there is no free plan.
Is SiteSay open source?: No. SiteSay is proprietary (closed-source) software and can't be self-hosted. In the Forms & Surveys category, open-source options include Formbricks, Typebot and HeyForm.
What are some alternatives to SiteSay?: SiteSay competes with Hotjar, Userback and Usersnap.