What is New Relic used for?

New Relic is an observability platform that correlates application, infrastructure, log and user-experience data to find root causes and cut resolution time. It is a good fit for tracing slow requests to a root cause, watching cloud and Kubernetes health, and controlling the cost of AI features.

Yes. New Relic has a free plan, and paid plans start at $99 per seat per month.

Is New Relic open source?

No. New Relic is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to New Relic include SigNoz, HyperDX and Uptrace.

What are some alternatives to New Relic?

New Relic competes with Datadog, Dynatrace and Splunk. For open-source options, see Enlisted's ranked list of open-source New Relic alternatives.

New Relic: features, pricing and alternatives

About New Relic

New Relic is a commercial observability platform that collects telemetry from across a technology stack and correlates it, so engineers can isolate the root cause of a problem and shorten the time to resolve it. The vendor describes the platform as AI-powered and aimed at preventing issues before they affect customers.

Its toolkit includes application performance monitoring that ties performance to customer experience, digital experience monitoring with AI-assisted session replay, infrastructure monitoring for cloud-native and Kubernetes environments, logs, and monitoring for AI models and agents that tracks behavior and token usage. It also offers cloud cost visibility, an SRE agent for automated remediation, and support for OpenTelemetry as an open standard for telemetry data.

New Relic is a hosted, proprietary service. Visitors can get started for free or book a demo, and pricing is published on the vendor's site. Customers span industries such as retail, media, finance, software, telecommunications and automotive.

Key features

Application performance monitoring
Infrastructure and Kubernetes monitoring
Log management
AI-assisted session replay
Monitoring of AI models and agents
OpenTelemetry support

Good fit for

→Tracing slow requests to a root cause
→Watching cloud and Kubernetes health
→Controlling the cost of AI features

Tags: observability; apm; monitoring; logs; infrastructure; opentelemetry; saas; ai-monitoring

New Relic: questions and answers

What is New Relic used for?: New Relic is an observability platform that correlates application, infrastructure, log and user-experience data to find root causes and cut resolution time. It is a good fit for tracing slow requests to a root cause, watching cloud and Kubernetes health, and controlling the cost of AI features.
Is New Relic free?: Yes. New Relic has a free plan, and paid plans start at $99 per seat per month.
Is New Relic open source?: No. New Relic is proprietary (closed-source) software and can't be self-hosted. Open-source alternatives to New Relic include SigNoz, HyperDX and Uptrace.
What are some alternatives to New Relic?: New Relic competes with Datadog, Dynatrace and Splunk. For open-source options, see Enlisted's ranked list of open-source New Relic alternatives.