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Netigate

SaaS

Netigate is an experience management platform that uses AI to analyze feedback data from multiple sources, including surveys and NPS.

Competes with

netigate.net
Netigate homepage screenshot

About Netigate

Netigate is a platform for experience management that collects and analyzes feedback from customers, employees, and digital interactions. It offers tools for surveys, NPS measurement, and AI-powered analysis of feedback data from multiple sources.

The platform is designed for organizations looking to unify customer and employee feedback to drive growth. It serves industries such as retail, financial services, insurance, travel, manufacturing, energy, and tech.

Key features

  • ASK AI: analyzes feedback data from multiple sources using AI
  • Web & App Feedback: conduct surveys with an easy-to-use tool
  • NPS & eNPS: measure, track, and improve loyalty
  • Integrations for CRM, Helpdesk & BI
  • Netigate Insights and Netigate Surveys modules

Good fit for

  • Customer Experience
  • Employee Experience
  • Digital Experience
Tags
experience management
feedback
surveys
nps
ai
customer experience
employee experience

Netigate: questions and answers

What is Netigate used for?
Netigate is an experience management platform that uses AI to analyze feedback data from multiple sources, including surveys and NPS. It is a good fit for customer Experience, employee Experience and digital Experience.
Is Netigate open source?
No. Netigate is proprietary (closed-source) software. In the Analytics category, open-source options include PostHog, Usertour and Sniffly.
What are some alternatives to Netigate?
Netigate competes with Qualtrics.

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